My Jeep is Ten years old and while I haven’t pampered it, I have not sought to abuse it as it has been my Daily driver. The side of my Jeep that under went repair (drivers) looks as Good as the day I drove it off the Dealers lot. I am going to be forced to get the passengers side buffed out and detailed to attempt to get it to look as GOOD.
10/16/2019
DONNA . VERIFIED CUSTOMER
Vehicle Make : HONDA
Very friendly and great job????????
10/15/2019
JACQUELINE S. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Professional and courteous. Good communicators on progress of repairs.
10/11/2019
GARY F. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The vehicle has been released to us 3 times and the repairs still are not correct. There is obviously substructure damage that no one is willing to address and we are tired of dealing with Hampton Chevy and their incompetence. We are going to submit a complaint through USAA about the dealership and incompetence because they were the recommended dealership from USAA. Shortly to follow will most likely be a BBB complaint. All we are looking for is to have our vehicle returned to us in the OEM condition and it seems like the dealership is taking shortcuts to make extra money without investing time to do a thorough job. Basically a “scab patch and hopefully no one will notice” is how it seems. This is not acceptable and warrants a complaint.
10/9/2019
Romeshia D. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thank you for all you guys hard work. Thank you
10/7/2019
WILLIAM P. VERIFIED CUSTOMER
Vehicle Make : SUBARU
The repair was done in a timely manner. It was very well done. Everyone at the dealership were very helpful and friendly. I liked how I was kept updated by text.
10/2/2019
STEPHANIE B. VERIFIED CUSTOMER
Vehicle Make : FORD
The car was going to be returned to me with missing parts and without completing aspects paid for had we not noticed the mistakes. It was returned many days late and when I did receive it fully back together the interior was stained in numerous places. No interior protectors were utilized aside from a floor mat.
10/1/2019
EREK C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jett and the team were very helpful and professional.
9/25/2019
REGINA O. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everyone was helpful and kind! Repair was fast and looked great!!!
9/20/2019
JAMES W. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional repair work completed. Great communication and I appreciate the outstanding customer service. I appreciate the attention to detail with this repair work. Your staff should be commended on their great repair work and the pride they take on their work. I am very blessed to work with such a great team of professionals. Thank you
9/19/2019
MICHAEL K. VERIFIED CUSTOMER
Vehicle Make : PONTIAC
The staff at Chevy is like no other. This would be the only dealership I will trust with my vehicle from past experiences, They are professional, and helpful. Jet is a great mechanic with a great attitude. The staff is very welcoming. They don’t make you feel like just another bill. They stand behind their work and everything I’ve had mechanically and body work done their came out excellent. I will continue bringing my business to Chevy for a long time. Out of ****-10 (**** being the worse 10 being the best) I would give them a 20. A big shoutout to Jasmine and Jet. Excellent customer service skills.
9/15/2019
RANDALL C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thanks guys it’s great to have my truck back! It looks awesome.
9/13/2019
SHERMAN W. VERIFIED CUSTOMER
Vehicle Make : FORD
The team kept me informed of the process. Job well done
9/12/2019
LILLIAM A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everyone was very professional and courteous. The repairs were completed as scheduled. Great service from beginning to end.
9/3/2019
LASHANDE J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Excellent Service
8/30/2019
ORENTHIAL P. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I am very satisfied with the service I received and how fast my vehicle was completed.
8/20/2019
MICHELLE S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Work was done nicely and I got my vehicle back in a timely manner. Staff was also very helpful when it came to getting my car seat out of my van because I’m 9 months pregnant and cannot reach across the seat . Thank you!
8/16/2019
LINWOOD W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
No comments
8/15/2019
Twala Q. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was completely satisfied. My Mali looks like a brand new phone.
8/13/2019
JAMAR D. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Job well done.thank you my son thought we had a new car