The repair team was able to restore my vehicle back to the new state when I purchased it from Gerald about a month ago. The team communicated well during the process to ensure I was completely in the loop with the repairs and expected time for completion. Thank you for a job well done and exceeding my expectations!
1/3/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Subaru
there were some issues that needed re-visiting the shop but they were eventually taken care of.
12/29/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Appreciated the updates and the condition of the car when I picked it up. Thanks
11/28/2017
Scott Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
No
11/24/2017
Steven G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job. Great communication.
11/11/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The young woman who took care of all the paper work was excellent and very helpful. I apologize that I don’t remember her name. Also thanks for getting my car finished a day early
10/27/2017
Lakhu I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great Repair Job! Paperwork was handled very efficiently. Overall the whole process was a breeze. Great experience!!!
*****
10/27/2017
Katelyn D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Horrible customer service. You froze my bank card because the wrong date was entered and I was flagged for fraud. Nobody knew in my car was actually done, I was told the wrong date and so I wasn't able to get my car until 4 days after it was done because people couldn't tell me the right day in the messages they left. Horrible experience all around.
10/27/2017
Chris M. VERIFIED CUSTOMER
Vehicle Make : Nissan
A great experience from begin get to end! Thanks Q and that’s is Gerald.
10/14/2017
Kerry F. VERIFIED CUSTOMER
Vehicle Make : Subaru
All interactions with the staff at the shop were pleasant and helpful. We were out of the country while the car was being repaired and Alecia kept me updated via email of the progress.
10/13/2017
Joe V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair looks great, thank you! Car was very dusty though
I am assuming because of construction on Ogden Ave. Also , I really think the loaner car should be free to a Gerald Customer.
10/1/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was great and on time.
9/28/2017
Bob G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was handled very professionally and they dis a great job on the repair. I appreciate the friendly way they helped me with my repair. Gerald Subaru is the best dealer I have ever worked with. I high my recommend them.
9/27/2017
Dawn M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very courteous, but need to indicate in the beginning that the text sent to the customer may not be accurate or reliable.
9/20/2017
Leo G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you guys very much for your hard work. I appreciate it!
9/13/2017
Marjorie D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job looks new again
Thansk
9/1/2017
Joshua L. VERIFIED CUSTOMER
Vehicle Make : Kia
The only reason I am not completely satisfied is my license plate is covered in paint.
8/25/2017
Nirangen P. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was nice experience. I like the weekly updates through
Message. Overall excellent job. Thanks.