I would like to thank James Glass and every one who worked on my car. The car is in impeccable condition and we are totally satisfied with everything. They take pride in providing the best service in the area and taking care of their clients.
3/16/2019
Norberto D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was clear and job well done. Thank you.
3/9/2019
Joyce H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lance Wright was informative and so helpful during the process. The receptionist Rebecca was efficient, capable and courteous. They are both assets to your office. Joyce H
3/8/2019
Phani D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lance was courteous and informed me the updated regularly. Couldn't ask for more
2/15/2019
Pheng C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Toyota has done a great job. A+ will always choose Toyota first. And a big thanks to lance who took care of everything.
2/14/2019
Sabrina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Never have I ever had such a bad experience in my life. I will never give my business to Folsom Lake Toyota again and I will make sure nobody I know does either.
2/5/2019
Rana M. VERIFIED CUSTOMER
Vehicle Make : Kia
It was absolutely effortless and they even returned my rental amazing service
2/2/2019
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lance was the most professional and friendly guy we have ever dealt with. We give him a 10 out of 10 in every area.
1/31/2019
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality repair, timely service, professional treatment.
1/12/2019
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I truly appreciated the professionalism carried out by Lance who helped me with the repairs to my car after being in my wreck about 2 months back my car came back looking just like or better than new on the areas where it had been damaged. Thank you very much Folsom Collision Center.
Respectfully, William H
1/5/2019
Constance M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found the staff that worked directly with me very helpful. Especially the lady whose desk is in the cubicle in the check in area. she has a giant lemon on her desk. My only complaint is not being called back once, when I called to check on the progress of my car.
1/1/2019
Manjunathan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lance took care of all of the details in terms of identifying all the damages meticulously and working with the insurance company to get all of the necessary repairs approved. My experience in getting the vehicle repaired was absolutely smooth. Thanks.
12/5/2018
Chris E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to Lance, Rebecca and the rest of the crew at FLT for repairing my Highlander and keeping me informed of its status.
12/1/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service technician Mike was great. Thanks
11/29/2018
Ishfaqur R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional job, finished ahead of schedule and service was excellent.
11/21/2018
James O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated Lance Wright’s professional assistance from the beginning to end of my vehicle repair. He was accommodating with the initial estimate, revised estimate and working with my insurance company/adjuster. His explanations of the anticipated and actual needed repairs were thorough and helpful. Lance regularly kept me informed as to the status of my vehicle repair and estimated completion date/time, which was helpful when coordinating my schedule and anticipated rental car usage.
10/24/2018
Gustavo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and perfect handling with the insurance, very satisfied
10/17/2018
Jamie O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jimmy Glass was amazing! Dealing with the insurance company wasn't easy, but Jimmy and everyone at Folsom Lake Toyota, have been wonderful to deal with!
9/30/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great got my highlander back when promised looks like new thanks Folsom Toyota
6/17/2018
Kristina B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and my car looks good as new!