You are on the cutting edge of professionalism in a very competative business and your policy of keeping you customers up-dated makes your company stand out above others this writer has experienced.
Thanks for caring about the ones that can continue making you a leader in your business.
6/17/2016
Henry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repair in a timely manner. I was carried along with any changes.
6/17/2016
Thuy L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Terry was very helpful & kept me well updated on my car.
6/16/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Scion
Very friendly, fast and good quality work.
6/11/2016
Scott P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only thing once I got the car back there were a couple issues that I suppose were not in the scope of the damage but in the general area, a door ding and part of the rear bumper had some paint missing. Would have been nice to take care of those spots while the car was in there. As I don't drive this car it's my daughter's I suppose I didn't notice those areas, but now the rest of car looks great and those areas stick out more. I would have gladly paid within reason to touch those areas up while you were already painting the car.
6/10/2016
Rubina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service Mr. Terry was wonderful he did a great job completed in time. The repairs done were perfect.
6/10/2016
Sheng-yuan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shane is very polite and does his best to get the repair job done on time. He also helped me taking care the claim with the insurance company. Thanks!!
6/9/2016
Amy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. TERRY Wooden was representative, he work very professionally.
They fix my car on time and let me know progress while in the shop.
Fix my car like accident never happened.
6/7/2016
Jeff H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am sure you already know this but Shane Steele is top notch and professional in every way. I have had multiple incidents that I choose to handle out of pocket. I didn't shop around, I just came to Shane. I trust him in every way.
Jeff H
6/3/2016
Jose S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great, fast, collision repair
5/30/2016
Yi.cheryl Goh,nick. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job with the bumper and fender. Just wish that they would have done something with the right light so that the right isn't so noticeably different than the left. I understand that there was nothing wrong with the right light and it's normal wear. But having a new light and old light just doesn't look right.
5/27/2016
Salima K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service, nice people
5/27/2016
Audrey W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very helpful and professional. Thanks!
5/26/2016
William W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The drop off was fairly quick and easy. I was kept up to date as to the status of my truck effectively with emails. The truck looked good when it was delivered after the work was complete.
5/22/2016
Hongbiao S. VERIFIED CUSTOMER
Vehicle Make : Honda
The service is excellent
5/18/2016
Chandra W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shane was extremely helpful with assisting me with my car repairs. Fort Bend need more courteous and friendly employee as Shane.
5/14/2016
Brooke M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terry provided prompt and professional service throughout the entire repair experience. He kept me informed of repair progress and insurance carrier issues. He made an inconvenient experience much more bearable. Thanks Terry!
5/13/2016
Kamran V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. My service advisor Terry Wooten was GREAT! He ensured that my needs were answered in a timely and professional manner. He was wonderful every step of the way. And by the way, my vehicle was repaired to my satisfaction.
Thanks Terry W.
5/13/2016
Kelly K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terry is superb. Awesome good service.
5/12/2016
Narum.ronald W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job with the repairs and the team was very professional. They kept me informed though out the process and were very helpful. All my experiences with Ft Bend Toyota have been outstanding.