Doug was an amazing contact and I am grateful for the care and dedication for repairing my car
3/1/2019
Charles R. VERIFIED CUSTOMER
Vehicle Make : Audi
Though I do not remember the representatives names both people we talked to were very friendly. We were keep up to date with the repairs being accomplished. They were very efficient when the vehicle was turned in for repairs and just as efficient when we picked up the vehicle. Excellent job!
2/22/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My contact information was incorrect in two different instances which caused the process to take longer since no one was able to get ahold me. My apartment parking pass was thrown away but my car was not cleaned in the inside so I'm not sure why they would throw that away when it's hanging from the rear view mirror.
2/21/2019
Charlette B. VERIFIED CUSTOMER
Vehicle Make : Kia
The work was done in a timely and professional manner the car looks great Yes I would recommend World Ford Collision to others
2/19/2019
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
My interior is covered in this white dust. And when you replaced my rear bumper you never reinstalled the tube and cover for my spare tire retractor and my left rear taillight wasn't fixed. Other than that you guys were awesome your paint is spot on and the stripes are perfect.
2/19/2019
Rose C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They was very nice and understanding and fid a great job on our car.We will highly recommend them to all our friends. Thanks again and have a great day.
2/14/2019
Meghann S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service from the start!
1/29/2019
Shelby L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody was super nice and friendly.
1/25/2019
Virginia B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for going above and beyond!
1/23/2019
Eric C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You don’t let a drivable car sit for three weeks literally growing mold (there was mold all over back area when I got it back). You order the back ordered part while the driver is still driving the drivable vehicle then call the driver when the part has arrived or at least on the way. Also if you are storing a vehicle in a damp environment with the lift gate removed you plug in a dehumidifier so the vehicle does not come back moldy! The people I dealt with there were very nice and friendly and I don’t want to get anyone in trouble but it’s three days later and I’m still trying to kill all the mold so my kids aren’t breathing it in so I’m a little frustrated.
1/18/2019
Mitchell J. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job I am completely satisfied
1/12/2019
Damion M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was totally impressed with the great service that they provided. They told me that my car would be ready in a week and they were 3 days ahead of schedule. Then they not only repaired it but they cleaned it up for me as well. The staff was kind and friendly and they made me feel like my business mattered and that I was much more then a customer. I’d recommend WFC to anyone I know because of those things because that’s sometikg we no longer see in customer service anymore. Thank you guys for making me feel that my business mattered.
1/5/2019
Whitney R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very informative and caring. Thanks Doug
12/29/2018
Melinda E. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful team! Very professional and extremely friendly. The team went above and beyond to make sure that I was satisfied and kept informed of the progress of my repair.I will definitely receive to others and if needed use the service again.
12/28/2018
Karen T. VERIFIED CUSTOMER
Vehicle Make : Ford
Took twice as long as it was suppose to.
Never received an update. Phone calls on status not
returned. Only when the rep picked up the phone
did I obtain an update/excuse as to when the
vehicle would be done. Many promises made on
completion that were not kept. Only when I went
to office did I receive “immediate” service and
vehicle work was completed (2 days later). Not the
typical service I have come to expect from World Ford.
This was self-pay and no insurance was involved.
12/22/2018
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Honda
Service really did exceed my expectations. They were friendly and communicative every time. Thank you!
12/21/2018
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very nice and accommodating. Thank you for keeping me updated every step of the way while my vehicle was being repaired.