Colleen and all the staff in the Collision Center are simply the best!! No matter how chaotic the office gets, they are always friendly and accommodating....Lois Knott
11/17/2018
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and Coleen is very friendly and helpful. They gave me a quick estimate and explained what it would take to fix my car. They filed the insurance paper work. I felt well taken care of and very confident of their work! They kept in contact with me on the progress of the car and the service was excellent when I picked up my car! They also detailed the inside of the car that I was very thankful for. I would highly recommend Vaughns for body work on anyone’s car
11/10/2018
Harry W. VERIFIED CUSTOMER
Vehicle Make : Buick
The collision center was very helpful in this whole process. Did a great job on the car. Very satisfied.
9/28/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality and timelines of repair was outstanding!! Could not ask for more!!
4/13/2018
Travis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
1/19/2018
Judy L. VERIFIED CUSTOMER
Vehicle Make : Ford
They were exceptionally move to deal with
1/11/2018
Dennis A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at vaughns was there to take care of everything to make sure all of our needs were handled in a very professional manner. Great team work. We came to ottumwa in 1969, purchased our very first car from leon vsughn, many more followed because of the anove reasons
1/9/2018
Guillermo T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The team members worked great and they did a fantastic job! Doesn’t even look like it was damaged in the first place! Job well done, you made this customer very happy!
10/22/2017
David T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The van was finished faster than I expected,and was done to my satisfaction. Great body shop and personnel.
10/13/2017
Darlene R. VERIFIED CUSTOMER
Vehicle Make : Buick
They kept me well informed of the progress of my car and when it would be ready. A very courteous Department and friendly.
9/23/2017
James J. VERIFIED CUSTOMER
Vehicle Make : Dodge
They are really nice and treated me well
9/9/2017
Gretchen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Colleen is the key to your outstanding service! She makes the whole process easy and understandable. I liked the updates online and appreciated the call from the man about the need for rear alignment along with the accident repair. ANd, it was done quickly. Thank you.
8/13/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I like the way I was always informed ,also everyone was very friendly and helpful, I give the whole experience an a+.
6/21/2016
Gary S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Prompt service. Thank you
4/1/2016
Paul R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Vaughn's was great to work with
3/12/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car is perfect! Just like new!
3/2/2016
Anna T. VERIFIED CUSTOMER
Vehicle Make : Kia
They were very kind.????
2/1/2016
Heidi A. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job in a timely manner.
1/29/2016
Russell G. VERIFIED CUSTOMER
Vehicle Make : Ford
Colleen was very helpful. I felt the team went that extra step in customer service.