Car looks great. Staff was stellar also. Appreciate that the car was cleaned inside and out even if my interior was a bit messy. Great work!
3/19/2019
Clifton D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
perfect
11/14/2018
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Couldn't be happier, thanks
11/5/2018
Trisha S. VERIFIED CUSTOMER
Vehicle Make : Jeep
John manager at the Brunswick Ohio location was great! He made the process of getting my jeep repaired after getting hit very easy! Even when there was an issue with my rental car that was suppose to be waiting for me wasnt..he made a couple calls and got one for me in just a few minutes!! Very impressed with his customer service! Will defend recommend him.and Carstar!!
9/14/2018
Carrie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were not very personable at all, I would not have known my car was done if I didn’t call them, I called the day after it was done and they wouldn’t release my car therefore I had to pay for another week of a car rental whereas if my insurance would have known they wanted the check to them directly they would have cancelled the check to me and cut a new check to car star and then I could have picked my car up!
I am on disability and a fixed income and this has really upset me and set me back financially! I have a child to provide for.
I will never use your service again
Very dissatisfied and will let people know via Facebook and word of mouth
5/30/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everybody was so polite and helpful!! Definitely will come back if I need anymore work.
9/14/2017
Lorri H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was surprised at how clean my car was when I picked it up, inside and out. The car looked almost new.
3/10/2017
Audrey W. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the fact that we were kept informed in the repair process. The car looks great. Would definitely recommend Carstar to our friends and family
2/17/2017
Muhanad H. VERIFIED CUSTOMER
Vehicle Make : Audi
I love that you guys detailed my car.. and you did an amazing job on the body work and paint job
2/14/2017
Kitty S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Always satisfied with carstar an they do excellent work thank you
2/11/2017
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job, completely satisfied.
12/10/2016
Dale K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job start to finish. Took care of all detail.10/10!
12/10/2016
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
John communicated perfectly. I appreciated how hard he worked to keep my repair under budget, and he exceeded my expectations.
10/15/2016
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian was great! Very helpful, and very nice! He and the rest of the Carstar team is the reason I'll use them again!
9/8/2016
Joshua P. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job fixing my car. I could not be happier. It was as good as new! The team at Carstar kept me well informed about the process and were very helpful.
9/1/2016
Enterprise 7. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We use CARSTAR for our work and couldn't be happier.
9/1/2016
Joanie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great, John was very personable and friendly.
8/23/2016
Monica G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ken was amazing. I'd come back there in a heartbeat if something else happened to my Subaru!
5/21/2016
Jamie A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car looks amazing. I am very pleased with hard work that was put into my car. And I really loved the text messages about the cars progress. Those were funny and cute!! Thank you.