Kept me up to date on what stage of repair my car was in. Notified me when the pickup date was delayed due to needing another piece to finish repairs.
9/14/2019
CATHY E. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Great to deal with / good service - Brent Ewing
9/14/2019
Laurie C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I really appreciate Brian working with me to save the existing light and not have to spend $700 for a new one
9/10/2019
BRITTANY J. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone who works there is so friendly and my car was very well taken care of. My car has never locked better and Fairbanks Collision is the best local business in town!
9/7/2019
TREVOR B. VERIFIED CUSTOMER
Vehicle Make : FORD
Very friendly and helpful staff who answered questions I might of had without me having to ask. Job was well done and everything came out perfect.
9/6/2019
MATTHEW W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Quyana!! Thank you for helping us understand the process and doing an excellent job repairing my Toyota Tacoma! We were greeted with patience and respect. Big thanks to all the staff for a speedy repair!
9/6/2019
Nevardo F. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and kept me updated. Appreciated the vacuum and wash they did at pick up!
8/31/2019
JENNY G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thank you for getting my car right in and out again as quickly as possible. I use my car for work.
8/29/2019
SHELINA B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Robert was just wonderful during the whole process of my vehicle being repaired. I always knew what was happening and when my vehicle would be done. I could not pick my car up during the week and he was gracious enough to meet me on a Saturday so that I could pick up my vehicle. When I got my vehicle back it looked like it just came off the showroom floor. The repairs were of excellent quality and should I have need again, I will not hesitate to take my vehicle back to Fairbanks Collision Center. Thank you for an excellent job.
8/26/2019
SARA H. VERIFIED CUSTOMER
Vehicle Make : FORD
I was very pleased with the work that they did and was overjoyed by how clean my car was!!
thanks
8/26/2019
BRANDON B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Very professional through the entire process. I was impressed.
8/23/2019
VALERIE P. VERIFIED CUSTOMER
Vehicle Make : SUBARU
You go above and beyond in your communication with me about my vehicle. Your customer service is excellent, flexible, positive, understanding, and supportive. Your repair And turnaround time is excellent. You pay attention to detail and it shows because my car was spotless inside and out upon completion and you solved a problem I was having with my door from a previous accident. I am very pleased with the work and the service I received from there. This is the second accident I entrusted my vehicle with to your company because I was also impressed the first time. Thanks so much! I fell in love with my car again today.
8/22/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Job done well! Thank you
8/21/2019
christine S. VERIFIED CUSTOMER
Vehicle Make : SUZUKI
Appreciated scheduling when work could be completed and keeping us updated on the progress!!!
8/21/2019
CARRIE N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I’m always completely thrilled with the work done to my vehicle and the customer service I receive. I will continue to come back!
8/18/2019
TIMOTHY H. VERIFIED CUSTOMER
Vehicle Make : JEEP
2nd time with your service 5 star as usual. Thanks again!
8/17/2019
CRAIG L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The personnel at Fairbanks Collision and Glass did a highly competent job of repairing my 2008 Toyota Prius. It was a pleasure to work with them.
—CRAIG L
8/15/2019
MEGAN R. VERIFIED CUSTOMER
Vehicle Make : FORD
Great place. Friendly people. Excellent work
8/15/2019
ANNA M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thank you so much for all of your help and work on my car. Your team is very polite and always friendly when I walk in. I Love the repairs done, I feel very well taken care of by your staff. Thanks again
8/14/2019
ERICA O. VERIFIED CUSTOMER
Vehicle Make : FORD
Fantastic service! Fairbanks Collision followed their original timeline, kept us well informed and made it completely hassle free! Right from the get go they treated us very well, they went out of their way to assist us from the initial assessment, to finished product. They explained in detail the care they took with our vehicle and we knew it was exceptional craftsmanship!