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Real Reviews from VERIFIED CUSTOMERS
Crosby P. VERIFIED CUSTOMER
Vehicle Make : Nissan
your service was quick and efficient, and personal was very cordial .Sincerely, Crosby L. **** .
9/7/2016
William P. VERIFIED CUSTOMER
Vehicle Make : Subaru
My only comment is that the rental car wasn't set up for me as promised. I had to take care of this myself
8/26/2016
Rosemarie/amanda R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bumper is still popped out.
8/26/2016
Rachel M. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe was awesome dealing with me today despite the fact that I had to reschedule twice and showed up late due to traffic. He was very kind and chatted with me while paperwork was being done which made it much more bearable. Eric was also very nice and was super helpful with the repairs. I would highly recommend these guys for any services, and I don't even have Geico insurance! Job well done!
8/22/2016
Mohammad A. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work Thanks
8/18/2016
Deral S. VERIFIED CUSTOMER
Vehicle Make : Ford
So far i've been impressed with the work. I can tell better as I wash it this weekend. For some reason low tire pressure light came on as I was driving home. Tires look OK but i'made going to check pressures with my guage tomorrow
8/10/2016
Kelly And. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work completed quickly and everything looks great
8/10/2016
Audrey Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job! Looks like new and done quickly
7/30/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very satisfied with the service provided by the Faulkner team!
7/27/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team did a very good job thank you
7/26/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience was 100 percent satisfactory. I especially want to thank Eric and his crew for the magnificent job that they did on the body work on my Honda Odyssey. Extremely happy with the great work. It looks so great I am a little afraid to drive it so that nothing will happen to it. Sincerely appreciate the job well done. Thanks again Greg Poffenberger
7/21/2016
Victoria W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks better than it did when I brought it in. Joe Steibel, from Geico, was so professional and kind. He explained every step of the repair process to me in detail and kept me apprised throughout. Stefan, from Enterprise, was also very professional and personable. I like the fact that Geico and Enterprise and Faulkner bodyshop are all in one location so I didn't have to drive all over the place to get the car fixed -- it was already stressful enough! Connie, at the front desk, called me to let me know when to pick up my car and what I needed. She is a sweetheart. Also, Eric, who is the body shop foreman, helped me "check out." He gave me all the paperwork at the very end of the process. Quick and painless. This is why I stay with Geico and Faulkner (I bought my last vehicle from Faulkner). I will definitely recommend Faulkner and Geico to my friends and colleagues based on the professional people that they employ.
7/9/2016
Nicole/dennis C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Would definitely not recommend you to anyone. Very disappointed.
7/9/2016
Chris/john R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the work and timely manner it was performed.
6/30/2016
Suresh Tamang. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks, my car looks good again.
6/28/2016
Richard J. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was excellent and done in a timely fashion. Joel Joseph Thanks for everything you did.
6/24/2016
Katherine R. VERIFIED CUSTOMER
Vehicle Make : Mazda
The vehicle and staff kept me updated daily and did a great job working on the vehicle. Thank You!
6/21/2016
Rosalyn G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent job on my car The staff was Couteous and kind Kept me updated on my repairs Was quick to resolve any and every concern !!!!!
6/18/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We were pleased. . . . eventually. The first time I was there for pickup, I noticed that there was a paint scratch in the lower air dam area, and there was a piece of trim around the grill that was misaligned. We left the vehicle for another day to address those issues. When we went to pick up the vehicle (2nd time), we noticed a paint scratch on the left, rear door that wasn't there when we dropped it off. Faulkner's team stepped up to fix it without any questions, but we had to leave it another day for THAT repair. We finally got our vehicle back on the third visit and it was perfect. An overall good job and I'm satisfied, but there seems to be a lack of attention to detail.
6/14/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You and Geico made this whole process painless. Thank you.
6/11/2016