Very satisfied with everything and I especially appreciated the text updates.
8/19/2016
Harry M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was happy to hear about the progress. Your location was very safe, and staff professional. My car looks great. You also did an amazing job of cleaning my car. Highly recommended!
8/7/2016
Chatterjee T. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was prompt and finished earlier than expected
8/6/2016
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Ford
100 percent satisfied
8/5/2016
Paul B. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was very professional and offered great insight regarding my repairs. Really appreciated the extra touch of my car being cleaned!!! Will definitely come back and my husband is considering having some bumper work done there soon.
8/4/2016
Shawna D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I brought my car in with a working front camera and left with one that doesn't work at all. Now I have to drive 45 min back to Columbia and wait while they look at it again after having it for a week.
7/26/2016
Lloyd Allen. VERIFIED CUSTOMER
Vehicle Make : Honda
Polite, friendly staff. Work was done well & completed on time.
7/26/2016
Jimmy Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
I've worked in the automotive business for 11 years and trained on how to spot body work. My car was backed into when i was parked at home so i had to go through the guys insurance. I picked Chandlers because it was closest and after i went there i found out they are quite good at what they do. Customer service was prompt and excellent, better than any dealership i have ever worked at in speed and accuracy. The work done on my car was flawless. If i did not know that my door had been replaced i would have never figured it out with everyday use. Even tell tale signs of a panel being painted were so minimal it would be easy to miss. Overall excellent job and i would go there again for any body work even over any dealers or body shops i work with.
7/2/2016
Alyssa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The continual status updates were appreciated, as well as the great customer service. When I picked up my car, I was impressed that it was cleaner than what it had been when I dropped it off. Thank you for a job well done!
6/17/2016
Sara F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very good with timing to repair my car and I appreciate that it was vacuumed and washed! Stacie and Tommy were the ones who helped me when I was there and they were wonderful to work with. Overall I am very impressed with the service I received!
6/7/2016
Alexander C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was notified Thursday, May 26th that my vehicle was complete and ready for pickup. Once within 10 feet of the vehicle it was obvious the work was incomplete. The front passenger side fender was sticking out and wasn't flush with the side skirt. There was over spray on virtually every panel of the car. I expressed my complaints, stating it was incomplete. Because it was close to closing time, They pulled it in very fast to "finish the job." Again, the car was still incomplete, as they only fixed the fender issue. I felt pressured to take the car and go, even though I wasn't satisfied, as it was close to closing time. When pulling away and into a parking lot across the street, I was baffled by how much overspray I found. I pulled back into Chandlers and saw an employee locking up. I showed him the overspray and he simply said "come back when you have time." I came back the next morning as soon as the shop opened. They took the car and extended my rental for another day. After recieving the car back for the third time on Fridayl, May 27th, there is still overspray to be found on the car.
6/4/2016
Christine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think there is an area that was accidentally sprayed or buffed away. I thought it would rub off but I haven't been able to get this weird film off. I didn't notice it until I opened (my daughter's) door. It's kind of inside the door Jam area...
5/19/2016
Cassandra M. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept me updated about my car at all times! Very professional! Thank you!
4/22/2016
Yong Kil. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and the staff was very friendly. Went beyond expectations in repairing my vehicle! Amazing place!
4/8/2016
Floyd M. VERIFIED CUSTOMER
Vehicle Make : Ford
Heather was awesome. Give her a raise, bonus or both.
3/9/2016
Steven Lisa. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything about the process was seamless and painless...from being contacted once the truck was towed and arrived at your shop, to frequent updates about the work in progress, and finally to your courteous staff (mostly with Heather). The truck looks great--thanks for a job well done!
Lisa Rados
3/9/2016
Charlotte L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was really helpful and kept me updated regarding the status of my car!
2/25/2016
Claudine N. VERIFIED CUSTOMER
Vehicle Make : Honda
It will be helpful to remind the customer about the deductible before their vehicle is ready for pick up. Thanks
2/11/2016
Jarel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees work like a well oiled machine and I like that !
I also like the fact how the enterprise auto rental works closely with Chandlers. Thank you very much for your service.
1/30/2016
Timothy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer care well beyond any other body shop I have ever experienced