Always professional and courteous. Efficient and thorough. Greatly appreciated.
3/17/2018
Josephine L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
You guys are so good I always come to you for my relpairs but I hope I don’t kneed any for a long time now thanks bill....see ya ... jo
3/10/2018
Al V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would like to thank you and everybody did a wonderful job my wife got her truck done with you guys jobs well done.
3/10/2018
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for your good service I appreciate all you do.
3/10/2018
Jill R. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far so good... Will let you know how it all pans out???? Bill Dixon was great!
3/1/2018
Leonorina P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you I'm very satisfied with the job you guys did
2/13/2018
Aaron R. VERIFIED CUSTOMER
Vehicle Make : Fiat
Everyone I was great and kept me well informed. My car and I were both taken care of exceptionally well.
2/11/2018
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I greatly appreciate the communication, as well as the updates on my car.
1/13/2018
Duncan H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent team , very professional , great quality repairs in a timely fashion , great experience
1/13/2018
Richard P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job on repairs. Car cleaned beautifully!
11/23/2017
Leandra N. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall the process could have been much more efficient.
-Having the option to submit photos and obtain a quote online was very appealing and is why I initially chose to utilize your company. Once I did that, however, I was told I needed to bring my vehicle in for an inspection before I could schedule the repair. This was incredibly frustrating and wasted time unnecessarily.
-Receiving our 2nd estimate (which was the exact same as the first) via email and then being told we needed to call in to schedule the appointment. Then calling in and being told someone would call back to confirm the appointment.
-Finally, when the car was completed, the new mirror was smudged and needed to be clean and there were footprints in the car.
Overall, it would have been nice if there wasn't so much back and forth and the options that were intended to make the process more efficient were actually utilized fully.
9/30/2017
Ed B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As usual a wonderful job!
7/21/2017
Geneva B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Antonio and staff were amazing! Especially Dominique and Al went well above the customer service thresh. First time having service at car star will definitely recommend to others. I will also mention my father works for Berger however I felt at home with car star
5/25/2017
Bruce P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair job looked great and the shop did not have to be reminded that parts were undercoated ( with after market ) and were part of the job. Nice Job Guys - your team passed my inspection. Bruce P
5/5/2017
Kevin R. VERIFIED CUSTOMER
Vehicle Make : GMC
As always, the service is excellent! Everyone there goes above and beyond to make the customer feel as if they are special. Bill my advisor took care of everything and called me on a regular basis with updates on my car. When I mentioned I needed a rental car, they took care of me by taking it upon themselves to make sure State Farm was okay with Enterprise and even had them come pick me up! It was seamless and I never had to worry because they took such good care of me! This is my shop of choice. Great work. Great people. I will never go anywhere else!
Lisa Reimink
4/14/2017
Richard A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Staff was very friendly and they kept me updated throughout the entire time my car was getting repaired. I was very happy with the entire service.
4/8/2017
Jason S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm incredibly impressed with how Star Collision handled the repairs to my new truck from the time I had it dropped off at the shop, to the time I picked it up. Terry was very helpful in handling my insurance company and writing a thougrough estimate to make the time my truck was in the shop as short as possible. I was told it would be done on the 19th, and I picked it up today march 5th! Over 16,000 in damage, and it was only in the shop for 2 weeks. The quality of repairs are beyond impressive. The paint is perfect. Perfect color match, perfect orange peel match, and no flaws. The body work is absolutely perfect. Perfect gaps, alignment and fitnent on everything inside and out. They detailed the interior and got the air bag smell and mess 100% out. The exterior was cleaned like it just came off the showroom floor. Very impressed with all involved in the repairs to my truck. Glad to have it back so quick.
3/7/2017
Bill P. VERIFIED CUSTOMER
Vehicle Make : Audi
I've never had body work done to a car, this being my first time and I can honestly say CarStar did an amazing job and I am highly satisfied !
3/2/2017
Shelly E. VERIFIED CUSTOMER
Vehicle Make : Honda
Not enough communication on your end, my car was so dirty when I got it back, it was never detailed when I got my car back, so now it's back there to get detailed and my driver side window dud not go up and down like it did before the accident, so they are fixing it now and I'm hoping to get it back the way I dropped it off at this point how I feel I would never tell a friend or family to go to you, like I said there was no communication at all.
11/15/2016
Doug M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm very pleased with the service You have provided always friendly and up front with schedule and estimates