I appreciate Marcos's assistance with the repair. All went smoothly and the repair was done very quickly. I am quite pleased with the quality of the repair. Thank you for your assistance.
8/5/2017
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would like to thank Mr. **** for communicating with me and helping me resolve my issues with the repairs on my car. He was available to assist me or advise me every time I had a problem or issue with getting results from my insurance representatives. He made my dealings with having my vehicle repaired less stressful and I truly appreciate all his assistance. If only there were more employees that take pride in their customer service like Mr. **** has demonstrated....well that should say it all. Thank you.
8/2/2017
Robert V. VERIFIED CUSTOMER
Vehicle Make : Kia
Matt:
The paint quality and match are very good. But my satisfaction ends there. The final fit of the materials and other flaws are unsatisfactory and not acceptable.
Here's a partial list of issues:
****) Rear window may be offset from center, creating uneven gap variances between window and body, as I noted last Thursday.
2) Paint near passenger side of rear window is chipped or scratched -- in several spots.
3) In attempt to reposition rear driver's side door last Thursday, your technician dented the chrome molding on the rear window and made a small dimple (minor) in the door surface.
4) Rear driver's side door still does not fit properly, creating uneven gap variances between door and body.
5) In attempt to reposition the fit of the bumper last Thursday, some paint (minor) was rubbed off revealing primed surface.
6) Large ****/4" gap in fit of trunk liner to repaired surface.
7) Pinstripe placement on repaired surface is set about ****/8" off from the original.
Robert V
7/6/2017
Vanmy N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I thought the people there were very attentive and kind
5/31/2017
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication through email on the status of my vehicle progression through the repairs was a big part that made that satisfied my experience. Mr. **** in body shop was professional and my vehicle looks great.
5/30/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Nissan
It will be necessary to return to the body shop for them to install door protectors that were left off. Daily updates of job status were appreciated and accurately reflected the work.
5/30/2017
Ravinder G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am satisfied with the repair by Mossy Body Shop. It was completed in timely manner.
5/12/2017
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was a great experience from start to finish. I was well informed of the status of my car throughout the entire process
5/3/2017
Kishore M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was good and explained the repair work clearly. They completed the repair work 1day advance and i am very happy about it. Only concern was there was a minor scratch which was unattended and also there was dust in the car trunk possibly formed due to the repair work but not cleaned. Otherwise i am fully satisfied with the work.
4/26/2017
Derek M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was originally distraught upon bringing my vehicle in after being rear ended by a texting driver. I had had previous work or recalls, etc, done on my car and trusted only the Nissan dealership in getting my car repaired. Matt in collision was excellent! Even the on-site Enterprise was very accommodating and put me in a Nissan Rogue; I was like, "Hmmm, I like this!" But, I wanted my car back. It was fixed like new with a lifetime warranty guarantee. Once again, I was so pleased with Matt's work,personality, reassurance, and keeping me up to date on every step of the way of the repairs. Great job!!!
4/15/2017
Nery A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Today I picked up my car and looks like new, so far so good. Everardo and Eduardo the driver were very nice and patient with me. Everardo answered all my questions and walked my through the whole repair journey. Thank you for have very nice and professional employees.
4/15/2017
Keyen O. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car dealer wasted my time. I wasn't inform of the progress of my vehicle. I was given an expected finishing time, but the agent in charge of my car never informed me about any delays. I got to the dealer thinking my car was ready only to find out they weren't even done.
4/5/2017
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt kept me informed at all times, it was easy and a pleasure to work with him.
4/4/2017
Susana S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt was very helpful and provided all information needed for me to understand the process. He was quick to respond to my calls and overall was a good experience
3/9/2017
Aurelia D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with my car was very professional and the team did exceptional work on my vehicle. I also enjoyed having all the text updates to tell me the progress of my car.
3/8/2017
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt was great to work with.
3/7/2017
Martha L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Service, thanks Matt and Team!
2/14/2017
Raul L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service, wonderful communication flow, my car looks amazing. Thank you for everything!!
Eva Montes...
2/6/2017
Anh N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service !
1/27/2017
Phyllis B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very helpful personnel. Very efficient and also personable. Liked them very much. Knew what they were doing.