Horrible. It took almost 6 weeks for me to get my car back. I had to call EVERY week multiple times a week to get updates on my car. I had to pay a car payment and a rental car for the time they had my car. My sister got listed on December 1st on the transplant list an received a heart quicker than they fixed my car. It is ridiculous and disappointing.
1/9/2019
James C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service. Job was done quickly.
9/14/2018
Chad L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept me up to date on the status of the repair throughout the whole process. Thanks!
8/25/2018
Marlene H. VERIFIED CUSTOMER
Vehicle Make : Buick
Very friendly and courteous staff! I was told 5-7 days and they were done in 3! The car looks great! They detailed it too! I love them and will tel everyone I know how fantastic they are!
Thanks again!!!!
Marlene H
8/24/2018
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had a scratch on one side that was merely touched up. Once the insurance company was involved perhaps they should have replaced rather than touched up. Kinda my fault too though.
7/18/2018
Janice C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly staff and we are very pleased with the workmanship. Thank you!
6/20/2018
Jerry R. VERIFIED CUSTOMER
Vehicle Make : Dodge
AWESOME !!!!
5/22/2018
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always helpful & professional. Completed in a timely manner.
4/19/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Like the way they keep us informed of the progress, and date of the vehicle being done. Would definitely use there repair shop is the future if needed. However would never use Enterprize rental ever again. Don’t feel I was treated with respect, and called customer service to vent my frustration.
2/13/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was done on time as we were told, you have a great crew.
1/16/2018
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service, completely satisfied with all the repairs to my vehicle.
A++++++++
Thank you!
1/5/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Jeep
MATT WAS EXCELLENT TO DEAL WITH . ABOVE AND BEYOND BY HIM.
12/30/2017
Steven J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job, and got my car back a week early than estimated!
12/6/2017
George T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We were treated in a pleasant and fine manner
11/29/2017
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt was great
10/19/2017
Eli S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks for keeping me up dated, my car looks good thanks
8/16/2017
Lynn P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Took longer than told. Problem obtaining a part.
8/15/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt that works at the collision center was very Helpful, and Respectful. I definitely going to recommend **** Huvare for Service and Repair. The rest of the staff was very friendly, and Helpful!
8/3/2017
Doug O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service very well please car was fixed and less time that was anticipated very friendly and helpful staff would definitely will recommend Richmond Chrysler Body Shop could not ask for a better experience