got it finished a day early as requested. The only suggestion I have is for service people NOT to change the AC or Radio settings.
Thanks for the great service.
6/18/2016
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone always does a great job. They remain professional and always helpful. Thanks
6/8/2016
Alex G. VERIFIED CUSTOMER
Vehicle Make : Ford
Stan is the best!
6/4/2016
Sandi D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It has a terrible rattle.
4/30/2016
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Lexus
We appreciated being kept 'in the loop' and notified both by phone and email during the process.
2/25/2016
Lance R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Got in quickly and the repairs were completed quickly. Easy in and easy out. Great service.
2/11/2016
Blanca D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and reasonable length of repair time.
2/10/2016
Chamarella P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Sewell Lexus of Ft Worth exceeded my expectations in every way. I KNOW that my car was repaired perfectly. Thanks so much for taking care of my car!
1/22/2016
Jagadish M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Keep doing good job
1/16/2016
Renee E. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always everyone was awesome. I wish I had known they were replacing one of my headlights. If I had known I would have paid to have the other replaced so they match.
Not a complaint at all. Just would have done the other. Everyone And Every time I deal with Sewell it is excellence! We have bought 5 cars thru you. Thanks for all you do!!
12/11/2015
Hazel G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I appreciated the updates so I knew when to expect my car
11/28/2015
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They forgot to replace the temperature sensor so now our temperature does not work. This is the second time this shop has done this, now I will have to take my car in again to get it fixed. Extremely frustrated, will not be using this shop again. In addition Craig was not good at keeping me informed. Yes I did receive generalized texts but did not get a call or text telling me there was a delay. I had much better customer service with Eric Reidell with my last service
11/12/2015
Toni A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Loved my experience with Sewell Lexus, Ft. Worth! Stressful situation having my key and wallet stolen from my car. Felt like I was in good hands from the very moment I arrived to have new key programmed. I can't great things about the lady and gentlemen who facilitated and expedited having new key made. As a long time Lexus customer in Dallas, I will say that service at Sewell Ft. Worth exceeded my expectations. Thank you so much!
11/5/2015
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and speedy service
10/21/2015
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff made the experience as painless as possible.
10/12/2015
Riley P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fine work and they kept me updated thru out the process...????
9/18/2015
Julia S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was pleased with the professionalism, courtesy, prompt service received by Sewell Lexus i would not consider having anyone else work on my car. thank you for a job well done. Sincerely Julie Sanchez
8/1/2015
Claude E. VERIFIED CUSTOMER
Vehicle Make : Lexus
When I went to pick up my car. They told me it would be brought around and inspected. I getting some water and a man found me and said "your car appears to be 'dusty' and doesn't look clean enough. Would you have time for us to re-wash it?"...I of course allowed this and it came out sparkling...Thanks for the great customer experience.
7/30/2015
Clare M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everyone was very nice and understood my distress over the damage to my 2014 Cadillac ATS! My pride and joy! I even named her "Bonnie"! Eric was especially great, sympathetic, and reassuring that all can be fixed just like new. Everyone made a bad event as pleasent as possible. Thank You!