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Real Reviews from VERIFIED CUSTOMERS
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thank you. It was great to get updates on the progress of my vehicle. Enjoyed working with you and especially Jeff!
11/30/2017
Michael G. VERIFIED CUSTOMER
Vehicle Make : Ford
They made me feel like I was the most important customer and the service went very fast
11/30/2017
Garrett G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Courteous and professional they made the start of a bad morning much more enjoyable as the day progressed. I will definitely return and recommend them to anyone I know that needs their service.
11/25/2017
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, they got my truck done ahead of schedule.
11/25/2017
Eden H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very easy to deal with and had everything scheduled for me.
11/22/2017
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was aware of the company prior to having my vehicle repaired by them. Once I file my claim with my insurance company (USAA) it was the first place suggested. Immediately I agreed that I wanted my vehicle repaired at that company. I received a phone call from a man named Tony after my claim had been completely filed. Tony was polite and courteous while answering all questions about my claim. I was also updated constantly about the progress of the repairs being made. Greatly appreciate all the help restoring my vehicle!
11/17/2017
Akie M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was very impressed when first walked in. Jerry was very nice came out and looked at damage to my Lincoln. Apologized he could not get us in for about week, He said drop off car on Nov 13th he will have rental car company there with a car. Dropped car off on Nov 13th the rental car company was there waiting. Got a text same day stating they were looking at the car and would be ready on Nov 22nd. Then got a call on Nov 16th from Jerry, stating car would be ready at **** pm. Husband went in dropped off rental car and Jerry explained everything that they did to fix the Lincoln. looks amazing you would never know anything happened. I want to thank everyone from the receptionist to the techs that worked on my Lincoln for the positive experience. Thank you for the quick turn around and amazing work. ????
11/17/2017
Colleen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service experience!
11/16/2017
Ellsworth K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Will follow up on some additional questions that came up when I picked up my car, but overall, it's been a great experience especially with getting a rental car. Thank you!
11/10/2017
Jose C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome
11/10/2017
Stacy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Pleased with how the vehicle looks brand new
11/10/2017
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
11/10/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job friendly people lots of updates and my car back just like new and early to boot. Yeah Carstar whoop whoop
10/28/2017
Sandra G. VERIFIED CUSTOMER
Vehicle Make : GMC
The experience from start to finish was great. I was informed every step of the way with how the repair was going. I didn't have much of an expectation. The thought did cross my mind that there would be extra miles on my car because of someone taking a joy ride, but that was not the case at all. My car was there for 9 days and not **** extra mile was on it. I just wanted the job done right and it was. The team even valium and put one of those paper mates down in my car and it was cleaned inside and out. I would recommend CarStar Hi-tech in Spanaway to everyone. Best repair service I've ever had. Thanks a million
10/27/2017
Natasha H. VERIFIED CUSTOMER
Vehicle Make : Buick
I will extremely pleased with quality service I received from Hi-Tech. They have a professional staff and live the text updates.
10/27/2017
Savannah K. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys did an amazing job, I knew I was in good hands when I dropped my car off - and I was right! Thanks again!
10/24/2017
Delores B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much. I love the service I get there. I am so appreciative for your partnership with USAA.
10/21/2017
Jeremy I. VERIFIED CUSTOMER
Vehicle Make : Honda
I would highly recommend CarStar to everyone!! They did such an amazing job repairing our van door that I had to double check to make sure it was my vehicle! Also their staff was very friendly and took care of all my needs as a customer! Thank you so much CarStar for your amazing service????
10/21/2017
Alexander D. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle was complete in a timely manner as well as excellent service and communication while anticipating the completion of my vehicle!!!
10/17/2017
Luis F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Second time using Hi tech and both times completely satisfied with their service.
10/5/2017