The repair is fantastic! Looks like it was never wrecked. The cleanup on the car was lower quality than I have received in the past/expect of Zara’s. It may have been rushed since the car was ready for pick up at 4:30 and you close at 5.
There was dirt on the carpet under the driver’s floor mat even though the floor mats had been removed and the carpet vacuumed. I know they were removed because they weren’t hooked back on the safety pegs. Also my trunk liner had a small puddle of liquid on it. When I wiped it up the mat looked polished. This leads me to believe it was cleaning/polishing solution that wasn’t properly dealt with. There is also white cleaning/polishing compound around the antennae on the roof.
Overall minor issues, just not the usual treatment I receive from Zara’s. As I said the repair looks showroom new and I couldn’t be happier with that part. Although the liquid in the trunk worries me until I am assured it isn’t a leak with the trunk lid. I’ll find out this weekend when we have rain. I’m sure it will be dry because of Zara’s outstanding work.
4/6/2019
Tonya S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you to Cole and the whole team who replaced my bumper. It looks better than the day I bought the car. Your customer service is top of the line. Thank you for your thoughtfulness in getting my van done a couple hours early to accommodate my schedule. You are the best!!!
4/5/2019
Martha T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Superior service repair was beautifully done. Your management of client needs such as the availability of rental car. Will recommend your service readily.
4/5/2019
Tess F. VERIFIED CUSTOMER
Vehicle Make : Honda
Zara’s is great to work with. Everyone is extremely professional and friendly.
4/3/2019
Tara R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You are always very professional and easy to work with. You keep your customers up to date on every aspect of the repair. Thank you.
4/2/2019
Tammy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for repairing my car. I was devastated when my brand new car was hit. I'm so happy to have my car back. Thanks for your hard work.
Tammy P
3/30/2019
Lauretta G. VERIFIED CUSTOMER
Vehicle Make : Honda
Initially, I was expecting to be out of town when the car was going to be finished. Thank you for expediting this. I am very greatful.
3/23/2019
****H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The people are always so nice and the work on the vehicles is always Amazing. I trust their work and wouldn't go to anyone else
3/22/2019
**** A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Good job, kept me informed on progress and delays.
Thanks to all of your team that repaired/restored my Mercedes.
Glad to make recommendations to others in your favor.
**** Austin
3/21/2019
Debra W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was just so helpful & extremely nice! I chose Zara’s due to the positive reviews! They were right! I had a great experience! I also appreciate the guarantee & workmanship.
3/21/2019
Angel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always an exceptional experience each and every time I have needed have used Zara’s. Thank you so much!!! Never would consider using any other auto repair service.
3/21/2019
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Professional and friendly from start to finish
3/20/2019
Rebecca I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hands down the best customer service I’ve ever experienced. Vehicle was done on time and the work was flawless!!!!
3/19/2019
Marsha N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I have used Zara’s since early 90’s and have had nothing but excellent work and excellent service as well. Wouldn’t use anyone else!
3/19/2019
Randall K. VERIFIED CUSTOMER
Vehicle Make : Dodge
This was my first experience with Zara's. Everyone was so professional and caring. I really appreciated the text notifications as to the schedule of my car. Keeping me updated. I will gladly recommend Zara's.
3/19/2019
Lisa Q. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience! Thank you for the great attitudes and wonderful service and job on my vehicle.
3/15/2019
Brandon M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As always the Zara’s team did an amazing job with communication, and customer service! Repairs were great. We left with no questions! Thank you!
3/14/2019
Stacy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service. Love the detailed call and text updates. Very convenient.
3/13/2019
Rick W. VERIFIED CUSTOMER
Vehicle Make : Ford
a great experience from beginning to end. excellent professional work