We were told the repair would take 2-3 days, and it took 7 days which made family life and work difficult. When I drove away with the van a final screw had not been put in and the repaired piece was loudly flapping as I drove and I had to return to get it fixed.
1/11/2019
Charles M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was kept appraised of the progress and they were very nice. Especially Tammi!
12/22/2018
Xiomara S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff was highly professional and responsive. I especially appreciated your handling of less than competent subcontractors. I will most definitely recommend your shop. Thanks.
11/3/2018
Brian H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I like the email updates. The repairs are done very well. Everyone in the office is nice to work with.
11/2/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent job on keeping keeping me updated on the status of the repair. Thank you.
9/15/2018
Roy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tami was very helpful and courteous.
8/15/2018
Doug K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dusty's staff were great and the work looks great. Also, the work was completed earlier than expected.
8/13/2018
Helen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional service and professionalism- done well and ontomr
8/11/2018
Lura H. VERIFIED CUSTOMER
Vehicle Make : Honda
We were helped and informed throughout the process and were very excited to have the car back quickly. The repairs were done great.
7/7/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Honda
Tami was EXCELLENT!!!!!
5/26/2018
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice work. Good color match. Quick, fast and friendly service. Thanks so much.
5/25/2018
Mary B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The communication via email and phone were the best.
5/20/2018
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent customer service.
5/5/2018
Charles A. VERIFIED CUSTOMER
Vehicle Make : Saturn
Personnel were helpful, friendly, & professional. The repair was finely done by my eye. Even better it was performed quickly; real nice to get my car back sooner than expected!
2/22/2018
Charlotte O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was kept aware of progress. When the paint job didn’t meet the shop’s quality standard and had to be redone, the delivery of my car was delayed, but I was provided with a courtesy car in the interim. I received excellent customer service.
1/2/2018
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Extremely helpful and informative, and the process very smooth.
12/15/2017
Godfrey S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great that the car was ready 2 days earlier than originally estimated. Estimators were very friendly and efficient.
11/30/2017
Jillian K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I so appreciate Dusty's (Tami and Dave and crew) working with me and my situation and the "extra's" they did for me. Your kindness meant more than you could possibly know for me! Oh, and my Jeep looks great! Thank you, thank you
11/2/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tami seems organized, friendly and very smoothly went through the entry and the possible costs of repair of my vehicle. The other person who handled the bill and made sure that I could pick up the car after hours also was friendly and efficient. I received calls during the service time when there was a delay. All in all, I think they are at 100% Satisfaction.