Everyone in your office was well trained and kept me up to date daily on the status of my repairs. I was completely satisfied with your service. I however was not happy with the rental car service and response for the following reasons. ****. He was 35 minutes late for our confirmed appointment time for pickup. 2. I asked him to send me a copy of the contract by email. He did not do it. I called the rental agency and asked again, once again never got it. I called a third time and finally got it. I asked for an updated copy as I turned the car in two days early, never got it. Not blaming you, but thought you should be aware. Thanks for your great service. Bob Moss
11/9/2018
Robert &. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Fast, friendly, efficient, accommodating, and beautiful work! We could not be happier, and unhesitatingly recommend Lakeside Carstar to anyone!
11/3/2018
Cecile B. VERIFIED CUSTOMER
Vehicle Make : Honda
From the moment I interacted with the office staff and the estimator, I knew I was in good hands. It is a very professional organization and I look for that in any business dealings I have. I had gotten three estimates total and CARSTAR was in the middle. Their openness about what needed to be done, the fair pricing and their professionalism won me over. I felt the same way about 17 years ago when I had an accident with my Corolla. I felt I was in good hands then too. You are my "go to" collision dealer. I just hope I don't see you too often! : )))
11/2/2018
Lucie N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job. 5 star service.
11/1/2018
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I really great experience! From the intake of my car, providing a rental car, keeping me updated through out the whole process. My car was deliver looking great. It Washed and vacuumed!
10/31/2018
Charles K. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks everybody. it was nice to see all of you again. Whoever cleaned the car is amazing. it looked brand new. Keep the good work.
Wallace and Chuck
10/26/2018
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Car looks great. Delivered in a timely fashion. Staff courteous, informative and helpful. Have used Lakeside numerous times.
10/26/2018
Guy W. VERIFIED CUSTOMER
Vehicle Make : Acura
Second time I've needed my car repaired. Carstar does great work and I love the photo updates.
10/20/2018
Anne Marie. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service I received from the staff at CarStar was courteous, and the job was completed early and I am very happy with the quality of the work.
10/19/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The speed and quality of the work impressed me. I would recommend Carstar to anyone who needs their car repaired.
10/12/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Honda
A GREAT PLACE FOR THE REPAIRS! ROB AND DAVID WERE OUTSTANDING AND DESERVE A BONUS!
REGARDS,
Gary L
10/8/2018
Kathleen F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair and paint job. Easy drop off & pick up.
Also, nicely arranged my rental car. Then, I received and returned my car rental right at Lakeside.
Very nice people to deal with. I received updates regularly on the process of my repair by e-mail. The repair was completed on date promised
10/5/2018
Carolyn H. VERIFIED CUSTOMER
Vehicle Make : Honda
I have NOT looked in the sun, but the car looks good so far.
Ken Hartman
10/4/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to Dave and company for all your fine work on our 2006 Mustang GT.
Regards!
Robert G. Bansky
9/28/2018
Diane B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks amazing!! You cannot see where repair was done.. Thank You!!
9/20/2018
Virginia K. VERIFIED CUSTOMER
Vehicle Make : Acura
All is great with the car. Great job thanks
9/14/2018
Wayne M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service!
9/12/2018
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I truly appreciated the emails with updates and photos. Also appreciated that they cleaned the car (inside too).
Good 5 year warranty too.
8/30/2018
Karen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car came out beautiful and I was delighted to find the inside looking like brand new as well, thank you!
The entire staff was so professional and friendly, especially the girls in the front office. Loves the email updates too.
Thank you so much. A+++