I was very satisfied in many ways. However, my engine light has been on since I picked up my car. It was not on when I dropped it off. I am trying to find a way and the time to bring the car back to be looked at but it is a very busy week at work. I have called the shop to let them know and they are aware that I am trying to find the time to get it in. On the other hand,the customer service was excellent. The whole process was very stress free and I never spent more than a few minutes at the shop. Thank you for that.
12/20/2018
Vessa A. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are awesome!! My car which was run into and brand new looks just like it did when I drove it off the lot 3 months ago. Also thank you for the washing and complete detail.
12/19/2018
Ronnette G. VERIFIED CUSTOMER
Vehicle Make : Honda
The team on Hertel avenue in Buffalo New York is the best. Excellent customer service
12/16/2018
Letasha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every step of my repair process was exceptional and stress free, i was running late from work to pick up my vehicle, close to Carubba closing time, but they waited for me to arrive...Carubba does great work, and the team is friendly, but its also the extra details like this that makes Carubba the best.
12/9/2018
Barbara E. VERIFIED CUSTOMER
Vehicle Make : BMW
Very happy from customer service to final results of car.everything
Was convenient to dropping off car, having rental ready.
12/8/2018
Sarita B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
You guys did a great job. Thank you very much!!!
12/5/2018
Linda R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When you receive my car everything was working now I got my car back nothing is working. My windows won't go down but **** the lights are not working on the inside and speakers on the driver's side don't work. The switch to adjust my mirrors don't work neither does the switch to unlock the doors. Do no I'm not satisfied
11/29/2018
Shannon K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your work is great. My car looks as nothing was damaged, your repair was also quick and thank you for keeping me updated the whole time.
11/22/2018
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very friendly and professional and work was completed quickly
11/22/2018
Vincent G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service from start to finish
11/20/2018
Todd K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The damage was repaired to my satisfaction however the spoiler was not reattached to the trunk properly and I need to return and have it fixed.
11/18/2018
Amber/ Jasmine. VERIFIED CUSTOMER
Vehicle Make : Honda
The lady at the front desk was very nice. The alerts were consistent. My car looks great and everything was handled timely manner.
11/10/2018
Billy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice job thankyou
11/9/2018
Carl C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job, as always.
11/8/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very professional. I was kept up to date on repairs and the time needed to complete them. Completed work looks good. Thank you
10/31/2018
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smoothly and you did a great job on my car! Thank you!
10/30/2018
Tanya L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Efficient and great updates on my vehicle. When I picked it up it looked amazing. Thank you
10/23/2018
Brittany L. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing service from the moment I entered! The complimentary detailing was really wonderful. You have an absolutely amazing staff working at your Hertel location - I could not be happier. Even the Geico claims adjuster and Enterprise CSR were helpful and beyond what I expected. Everyone made this experience a wonderful one.
10/11/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything went so smoothly! Thanks for thegreat service!