Everyone was so professional. The job was completed on time and it was an excellent job!
Thank you.
5/6/2017
Karin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice touch the flower - all of you were so pleasant and thoughtful in helping me with the car repair- thank you! Karin
5/5/2017
Todd J. VERIFIED CUSTOMER
Vehicle Make : Ford
A job!!
4/18/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Subaru
There was no verbal explanation of repair. I had to ask for a description of the repair. Uneven received the actual quote of repair. I had to call and ask for a copy. Even when I picked up the car, a detailed explanation wasn't given to explain the details of the repair, only " does it look good ?"
4/10/2017
Lauren A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great expierence they fixed my car so fast. Mark was very friendly and professional I will bring my car back again if I need to in the future.
4/7/2017
Virginia S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Stress free!!! :)
4/6/2017
Nancy J. VERIFIED CUSTOMER
Vehicle Make : Ford
Dave was right on when he said I could probably pick up my SUV this afternoon and I did. I did receive a faulty email that told me that I could not pick up my SUV until 6:00PM tomorrow. Everyone was very courteous in the office and the office was welcoming and comfortable and clean. When I got in my SUV,it had been vac'd and windshield cleaned. The frosting on the cake was when I got in my SUV and there were 2 peach colored carnations on the passenger front seat...a bright spot on a rainy Seattle day. Many thanks to everyone who worked on my SUV!!!
4/6/2017
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair portion of the Carstar experience was outstanding. The Sienna looks wonderful.
Enterprise on the other hand threw us a curve ****. After 2 days with the rental, we got a call from Enterprise to return the car as soon as possible, because they had sold it! My wife was home sick from work. When she shared that with Enterprise, they said she could bring in the car by noon. The car we got in trade was not the same, nor was it as nice. While I understand business, having a partner treating your customers like this is a liability. Just thought you ought to know.
4/1/2017
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome. Great work and beat the estimated finish time by 3 days. Appreciate the work you all did. Thank you very much. Now hopefully my wife doesn't crash the car again.
3/30/2017
Margaret L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the great repair services. I will highly recommend your car repair services!
3/29/2017
Manoja P. VERIFIED CUSTOMER
Vehicle Make : Subaru
the car has small scratches, which might take max 10 minutes to polish , although the estimator did 3 places , the answer I got "I am not going to do all car" is slightly Rude. I wish he could be more polite.
Otherwise service is good.
3/25/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you very much nice job on my 2017 Sierra Denali
Thank you
Mike Milsted
3/25/2017
Debra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job.
3/22/2017
Sharon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I forgot to mention the little bottle of paint. Thank you.
3/11/2017
Ron M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job by great people to work with. Jeff was professional and kept me informed every step of the way. Your front office staff are super helpful and I'll admit your waiting room is as nice as my living room, but with cookies and free pop and candy! Ron M
3/11/2017
Jason B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was extremely impressed from the moment I walked in the door to drop my truck off to the time I came in to pick it up. The quality of the customer service from all the people in the office to the quality of the work that was done on my truck was outstanding. I will defiantly use CARSTAR collision for any and all of my future collision repairs or needs.
Sincerely,
Jason B
3/10/2017
Jill P. VERIFIED CUSTOMER
Vehicle Make : GMC
well done
3/10/2017
Teri B. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is my third time with Collision Star. They are thorough, honest, tell me what, where where and how much and the car is done, very effortless process. The little paint bottle is a nice touch and the guarantee on the work is amazing. I don't believe they washed or cleaned the car this time but maybe that doesn't happen anymore
3/9/2017
Hazel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was recommend by Nationwide to take my car to Carstar after rear ending someone. It's not easy to find a repair shop that you trust. I've had bad experience with a few, however Carstar took really good care of my car. The quality of the repair is beyond my expectation. The paint just was amazing. I was told that my car would take 2 ****/2 weeks, however my car was done a week earlier.
The staff was awesome. Upon arriving to car star, I was immediately greeted by their friendly staff. Within a few mins, I was out the door. My car looked brand new. What really got me by surprise was when I opened my door and I had flowers in my passenger seat. I would definitely recommend Carstar to people who are in need of a repair. Thank you again Carstar.
3/9/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
CARSTAR is AWESOME! Truck is beautiful, including an interior cleaning that I was not expecting. Excellent job on the body work - it was quite a mess when I brought it in. t\There were a couple of delays on outsourced work but they were not an issue for me. I greatly appreciated the update along the way. Excellent job!