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Real Reviews from VERIFIED CUSTOMERS
SHARI H. VERIFIED CUSTOMER
Vehicle Make : KIA
Jessie is the best! I am completely satisfied with the customer service and repairs in my Kia!!
5/31/2019
ALICE Y. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Awesome job
5/21/2019
POLLYANNA N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Job well done!
3/15/2019
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was more than pleased with my experience. Staff was most professional and kept me informed every step of the way. Everyone seemed genuinely interested in doing the very best job to repair my vehicle. They even completed the work 2 days before expected. Vehicle looks great and I am a happy camper again!
3/8/2019
Edwin D. VERIFIED CUSTOMER
Vehicle Make : Kia
Just a small repair, but you painted the entire rear bumper gratis. Job was completed a day early. Thanks so much for great service. I will return if I need more body work.
2/27/2019
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone has been super nice and we are waiting on the part and we know it will be completed to our satisfaction soon. We’re hoping to resolve a couple problems very soon .thank you an have a nice day!:)
2/27/2019
Virginia Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the email progress reports, easy to get in touch with body shop, body shop representative (Jesse) took care of all communications with auto insurance group and rental agency. Felt really taken care of. Quality work all around!
2/21/2019
Lamando P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Completed in a timely manner and kept me posted when vehicle was done. I would recommend to others.
2/13/2019
Larry L. VERIFIED CUSTOMER
Vehicle Make : Jeep
much of the body work and at least one mechanical item not completed well. Fender and hood out of alignment and something grinding in front end suspension/wheel/axle. I've spoken to the staff and will be returning on Monday to drop off the Jeep for further repair
1/10/2019
Heather R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so much for all of the help! I couldn't have asked for a better group of people to be with me through this experience.
11/20/2018
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair work was excellent. Guaranteed. Car was clean inside and out.
10/27/2018
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Picked up my vehicle day and everything appears to be fine. Customer service was awesome! The only delay was because Chrysler sent them a wrong part. So far so good. They told me that if anything was wrong to bring it back. Right Now A+!
10/5/2018
Glenn S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent!
7/24/2018
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so pleased with my car.They did a great job. Also everyone in the office was so nice.thanks again for everything. Carolyn
8/29/2017

Cloninger Ford-Toyota, Inc. Replied:

Glad to hear we did a wonderful job. Please let us know if we can better any of our services for future customers!

**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amana in service does a great job in customer service. T. Carlton
8/13/2016
Ray . VERIFIED CUSTOMER
Vehicle Make : Ford
Did good
3/10/2016
Rickey H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Had misunderstanding about rental car. If we knew we had to pay for rental car for three days, we would have turned car in.
2/28/2016
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything went well.
2/26/2016
Kay W. VERIFIED CUSTOMER
Vehicle Make : Kia
Originally I was told it would take 4 days but it took over 6 weeks. There was an unexpected repair and they had to order another part but the only communication was initiated by me. They did a great job but would recommend better communication.
2/23/2016
Howard S. VERIFIED CUSTOMER
Vehicle Make : Honda
Scratched and chipped paint on door and refused to admit it and left dirt on dash. Will never recommend anyone to take their vehicle to you and will not use again myself!
2/16/2016