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Real Reviews from VERIFIED CUSTOMERS
RALPH S. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The best. Every car you’ve worked on over the years has been repaired perfectly.
8/19/2019
Patricia B. VERIFIED CUSTOMER
Vehicle Make : HONDA
I truly appreciated the quality of the workmanship and the attentiveness of the office staff. I also appreciated that my car was cleaned up (especially since two gift cards were located that I didn't even know I had). What more could I ask for than for my car to look better than it did before the accident?
8/18/2019
Dehouttee E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was very happy with the job that was done. My car looked beautiful and they did an amazing job cleaning it too. I would highly recommend De Palo and sons. The staff is always professional and extremely helpful.Also their shop is very organized and immaculate. I don't believe I will go anywhere else should I need any kind of auto body repairs.Kavita did a great job explaining everything on check in and check out. Thanks to everyone.
8/17/2019
Stephen P. VERIFIED CUSTOMER
Vehicle Make : FORD
You do impeccable work and have amazing customer service. The regular e mails and texts are wonderful. It's great to know the progress of the work, so there's no guessing. Everyone that we dealt with was a pleasure to work with.
8/16/2019
Mary B. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
We had superior customer service and the family organization is phenomenal.
8/14/2019
JANE L. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Personalized service, clear and precise explanations on repairs needed. Easy appointment with a loaner car front door service in this! Repairs are done very quickly and thoroughly. Review all that has been done .Kind and courteous finish! I would work with Depalo&Sons again and recommend them, highly! Thank you
8/13/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : MAZDA
The folks at Depalo & Sons were the most professional folks I've dealt with in the industry. When I dropped my car off I have my 18 month old sick baby with me who was asleep. They helped me through the whole process as quickly as possible with an extremely easy process. They even helped me get my car seats out of the car so I could tend to me baby. I was thoroughly impressed with the level of service and professionalism. This was the gold standard of customer service in my opinion!
8/13/2019
Kathryn H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everything was quick, work was excellent and I was treated very nicely. It was great to remain so informed
8/13/2019
Barry G. VERIFIED CUSTOMER
Vehicle Make : INFINITI
In every way, DePalo & Sons is a first-class business. It is so nice to deal with talented professionals who are fair and honest. Our car looks great, and we are very pleased with the overall experience.
8/11/2019
**** B. VERIFIED CUSTOMER
Vehicle Make : HONDA
The work was completed on the day we were told it would be completed, and that was very much appreciated (as was the fact that both jobs were done so well that it's impossible to tell that the car was hit even once, no less twice). Margaret was extremely helpful and responsive. She answered all of my questions (and there were a lot of them). Thank you. Truly.
8/10/2019
**** V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Prompt, professional service and quality repairs.
8/10/2019
Mary G. VERIFIED CUSTOMER
Vehicle Make : ACURA
Looks great and was done very quick
8/4/2019
Karen G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Correspondence is always on target with vehicle status via text & emails. Thank you!
8/2/2019
Timothy C. VERIFIED CUSTOMER
Vehicle Make : AUDI
Depalo & Sons did a great job on repairing our car. They kept me up to date over the few days the car was in their shop. Very friendly staff - great customer service. Thanks!
8/2/2019
ANTHONY P. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Professional, courteous, on-time Kept me informed of the progress of the repair
8/2/2019
KEITH O. VERIFIED CUSTOMER
Vehicle Make : MAZDA
I was treated as a valued customer & was kept fully informed. Vito, Edward, Mike & Margaret were really at the top of their game. I highly recommend them if u need any collision work
8/1/2019
LIA F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Depalo and Sons Auto Body was amazing! They took care of everything for me when my car was hit by another driver! I'd recommend them to anyone who was looking for a mechanic or body shop!
7/31/2019
DOUGLAS R. VERIFIED CUSTOMER
Vehicle Make : JEEP
The jeep looks great . The work done was excellent as usual. ( I have used Depalo & Sons in the past ) You made everything easy as far as dealing with insurance and a rental car, and when I picked up my jeep, it was washed, the tires were dressed, and I think you even vacuumed it ! Thanks very much for another great job. You're the only auto body shop I would ever use, and I always reccomend you to others. I'm a very happy customer.
7/25/2019
Gaurang T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I had my side scratched car, with significant damage to driver side, repaired here under Geico Auto repair express program. Starting from drop off the vehicle to pick up, one week early of the original schedule date, the experience was really smooth and pleasant. They have coordinated with Enterprise to get me a rental car as well. Staff is very friendly and accommodating. I really liked their timely status update emails and texts. Thanks a lot guys!!
7/24/2019
MAUREEN S. VERIFIED CUSTOMER
Vehicle Make : JEEP
Everything was great. Loved that enterprise dropped the rental off
7/24/2019