I mostly spoke with Valerie the front desk and she was very friendly and helpful. One of the best customer service I have experienced.
4/29/2017
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the lady at the front desk to the gentlemen that inspected my vehicle with me to the mechanics that worked on it, it was an outstanding experience
4/26/2017
Ablert W. VERIFIED CUSTOMER
Vehicle Make : Ford
Sorry I couldn't have you fix my truck but the estimated cost was more than the truck was worth. Thanks anyway.
4/19/2017
Consuelo R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The time to complete my repairs was shockingly fast to me. I was very pleased that it took them one week to complete my repairs. On top of that my car looked like a new vehicle and they even vacuumed it. The receptionist was very friendly, knowledge and helpful. Great doing business with you.
4/15/2017
Mark Anthony. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the timely manner in which you kept me informed with each step in the completion of my car and coming in 3 days ahead of schedule. ???????? Awesome job.
4/1/2017
Joseph A. VERIFIED CUSTOMER
Vehicle Make : BMW
This was a very smooth experience. Great service and my vehicle looks great!
4/1/2017
Steve G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car was total lost
3/31/2017
Sharon P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really appreciated the daily updates regarding the progress of the repair work.
Job well done - excellent work - it looks great! Thank you all very much!
3/30/2017
Danielle T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There were a couple of times when I had to call and check on the status. It the employees did follow up promptly...my car is working extremely well and I absolutely appreciate the professionalism!
3/29/2017
Mariah C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very efficient and friendly staff. All around excellent service in every way!
3/25/2017
Cindy V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very pleasant front office staff. Very personable and reassuring. Also I was delighted with how my car was repair and final outcome. I felt they did such a good job. Didn't cut any corners... new parts, it look new again. Thank you! ????
3/16/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was not completed/delivered when promised, caused significant delays in my day. Disappointed by the days/hours of operation. Effectively forcing me to take time off work.
3/13/2017
Lorna W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very impressive with the courtesy & professtionalism! The car was exceptionally well done in excellence of body & paint re-done....your NOT able to see the difference....as to where the damage was! As for your staff I am 100% satisfied! Before I drove off the car from the shop, I was well informed of the life warranty on the car's repairs in case in anything develops due to the maintenance done on the car! Thank you also to Jose ****, as well as to your 2 receptionist they definitely contribute to highly recommend others to your Repair Shop!
3/10/2017
General A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lexy Solano was great to work with. She kept me informed and was extremely helpful. I am based in Austin, so communication was important. I received detailed estimates and everyone was great to work with. I also received updates, which helped with planning to pick up our vehicle. I will definitely recommend CarStar to our San Antonio/surrounding field offices.
3/10/2017
Luis Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Keep up the excellent work. Will use you from now on.
3/9/2017
Laura G. VERIFIED CUSTOMER
Vehicle Make : Mazda
The whole team was very friendly and helpful from the moment I walked in. Keep up the great work!
3/3/2017
Fernando G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick service
3/3/2017
Katheryn V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Persons were super nicr
3/3/2017
Belia D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Best Autobody shop in San Antonio. The people that work there are amazing.