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Real Reviews from VERIFIED CUSTOMERS
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous and informative. Could have better on time delivery/coordination for valet service
9/22/2017
Wanda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, especially the valet service.
9/22/2017
Leland A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job from a to z
9/15/2017
Philip V. VERIFIED CUSTOMER
Vehicle Make : Buick
It took them two weeks to repair my car when I was told a week . It took additional time because they broke something when they were trying to repair it. I had to pay for it. They said it was something you can use once. When the car was returned to me my arm rest was broken off. It was not broken when I gave them the car.
9/13/2017
Charles K. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is a problem. I believe the front right tire is rubbing against the fender under lining. It also appears the underlining is cracked. When I made a turn out of my parking lot I heard a rubbing noise. I heard it again pulling out of a parking space, both the first time I drove my car away from office to go home. When I got home, about 5 minutes ago, I looked under both front wheels. It appears the passengers side is still irregular. It should be new. I should not hear a rubbing noise when I turn. It doesn't appear my car was properly inspected or given a test drive. This also makes me feel the alignment should have been checked.Please contact me ASAP to arrange for picking up my car, delivering a rental, and competeing the appropriate repairs.
8/30/2017
Deborah L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I picked up the car and now it is making a knocking sound that I never heard before. Up until that the staff has been great in communicating with me and keeping me updated. Not sure what happened.
8/29/2017
Eileen M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you!
8/29/2017
Paul P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome
8/25/2017
Juanita C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Loved the updates and customer service
8/24/2017
Gerard B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Keenan did a beautiful job in repairing my car. They were courteous and efficient. My car looks brand new. I would recommend them highly. The service could not be any better.
8/15/2017
Elaine W. VERIFIED CUSTOMER
Vehicle Make : Acura
I really appreciated the status reports/calls on the progress of repair. Thanks very much!
8/12/2017
Jonathan M. VERIFIED CUSTOMER
Vehicle Make : Acura
Painless process to have my car repaired. On premise rental pickup and drop off was great!
8/4/2017
Alice Z. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Took longer than expected but the Job was done very well and clean
8/3/2017
Michael I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service love the work that was done
8/2/2017
Angela W. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work on my car was excellent, but I must tell you the customer service is honestly the show stopper for your organization! Meg and Kayla in the office are superb! The guys doing the estimates and the ones checking in along the way are great, but the girls in the office are the best! Thank you! Angela W
8/1/2017
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wonderful customer service! Appreciate the detailed car wash. Everything was top notch, we are extremely pleased and Keenan customers for life
7/28/2017
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Honda
Although I was just paying the deductible - I felt the overall cost was much lower than expected and my car returned to me looking ten times better then it looked before!
7/27/2017
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes A+ 5star rating in my book. Best repair shop n the tri-state area hands down
7/25/2017
Vicente J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your help
7/15/2017
Randy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank-you for a job well done it is appreciated
7/14/2017