We appreciated the regular updates on the status of our repair, including photos of the car showing progress.
6/12/2016
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jenifer Hernz was great she always kept me updated and treated me very well your lucky to have an employee like her. Thanks again
6/12/2016
Breanna F. VERIFIED CUSTOMER
Vehicle Make : Kia
Love it! Thanks for the fast service! All 10s!
6/9/2016
Bethany T. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were so impressed by how kind, warm, and helpful the whole front office staff was. Everyone seemed to be on the same team and worked together to make our experience as smooth and seamless as possible.
The work done was perfect. The constant communication with us was comforting and appreciated.
Thank you so much!
6/6/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle was repaired beyond my expectations.
6/2/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Ford
No comment yet I have an appointment again tomorrow
5/25/2016
George T. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding service. Always great updates. Great staff!!!!!
5/21/2016
Christine C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Jennifer was so kind and caring. I really felt better after meeting with her the first day. The whole process from start to finish was totally stress free and my car is back to 150%!
5/21/2016
Christie M. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys are fantastic. It was a really good experience and I will recommend you
4/27/2016
Jose O. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service thanks
4/23/2016
Theresa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied. You guys are great
4/22/2016
Wayde S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service
4/22/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was done alot faster than anticipated and to our complete satisfaction. Thank you for such a thorough and great job!!!
4/21/2016
Steve K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic customer service and the staff was very professional and a pleasure to deal with
4/17/2016
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was amazing! So nice and helpful the whole time.
4/15/2016
Charleen S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am happy about the work Carstar did .. Hopefully we can forgive why my check engine light came on after I got my car back
4/13/2016
Libbie H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The shop fully explained the entire repair process in terms I could understand. The quality of the work is absolutely outstanding. There was truly care and concern for my situation. My car was delivered earlier than promised. The customer service was outstanding, with getting updates every other day. I have already recommended this shop to anyone who would listen. Best experience in this industry ever!
4/11/2016
Adam X. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not fully repair
4/7/2016
Drew C. VERIFIED CUSTOMER
Vehicle Make : Mazda
This was by far the best service I have ever received at any auto service company. The quality of your workmanship was great but that is a given at most shops. What separates you far above any other company is your outstanding service. Your are totally committed to satisfying your customers by fulfilling their expectations, taking away the burden of dealing with the insurance company and regularly communicating any information or progress on the vehicles. You care as much about the vehicles as your customers do. Your customers don't have to worry or have to face any hassles because you guys let your customers see that you have everything under control. Jennifer took care of the repairs on my car and I hope her manager and shop owner knows what a valuable employee she is. She is a gem that they better make sure they do everything to keep. You guys certainly have this figured out and should be teaching your model to other auto service companies. Thanks for turning a usually dreadful hassle of auto repairs into a pleasant experience.