I noticed damage to the door handle of the repair door. The body shop rep said she noticed that also but that was not part of what they repaired. As I drove off I went to place my phone in the cup holder and found the shattered pieces of the old door handle. They did indeed replace it and damages the new one. I will contact the insurance company on the next business day.
8/24/2018
Mark N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Paul and crew was great
8/24/2018
Graham P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Other than the repair process taking a little longer than I would have liked, my truck is gorgeous and the customer service was EXCEPTIONAL.
8/21/2018
Martin D. VERIFIED CUSTOMER
Vehicle Make : Kia
Very fast service nice people to deal with was in and out of office
Had rental car and back on road with in 30 mins.
8/16/2018
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Kia
The Paul was very courteous and answered all my questions and he did an awesome job. Thank you for making my granddaughter happy.
8/15/2018
Steve E. VERIFIED CUSTOMER
Vehicle Make : Ford
Always kept me informed. Great!
8/14/2018
Jack M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great from start to finish, kept me in the loop in status of work, finished on time and workmanship was excelllent. Very happy with this service
8/11/2018
Donna F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service I received was exemplary! Very professional and courteous. The repairs were performed in a very timely manner and my car was exceptionally clean when i picked it up. Thank you very much. Your service was most appreciated!!
8/11/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very poor craftsmanship. I took off work three times to come pick up a vehicle that was “ready” only to find it was not. It wasn’t until this point that they finally replaced the bumper instead of trying to repair it.
8/8/2018
Fred A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jody Herrington is an excellent representative and professionally took care of my automobiles needs.
8/8/2018
Gilbert M. VERIFIED CUSTOMER
Vehicle Make : Dodge
As always, Paul is very professional and compassionate!
8/7/2018
Lowell T. VERIFIED CUSTOMER
Vehicle Make : Ford
Kandi was very knowledgeable, customer centered, and so nice to work with. I was kept updated on the progress of the work on my car. She made the extra effort to make sure I was satisfied. I’ll certainly recommend DeMontrond to all of my family and friends.
8/7/2018
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice. We really appreciated the daily text letting us know the updates of our car. And once we saw the finished product, we were very pleased. Thank you for your professionalism and for caring about your customers.
8/7/2018
Kali W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The car shakes when we reached 40mph. The tire ordered is wrong. The brake and blinker light still doesn't work. The paint job is messy
8/3/2018
Yvette G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, Paul really took care of me and did an excellent job of communicating what was being repaired on my truck and the time frame it would take, overall experience was great, will definitely be coming back if I ever need any more repairs
8/2/2018
Jamil C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
7/31/2018
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Someone wasn't a Rams fan!
7/27/2018
Ashley H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I never got one car or update on how my car was doing, I had to do all the calling. My car multiple times that was gonna be ready by one day and that they never came in was always push back. My car ended up being ready while Paul was out of town but he did not call me so when I could’ve gotten my car sooner but because Paul is out of town I could not pick it up .
7/27/2018
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very kind and courteous, and made everything clear to me about the process. It was as painless as possible. Thank you.
7/26/2018
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car restored good as new. Very fast service both at front desk and time to repair. Rental car ready to go without hassle. All very friendly.