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Real Reviews from VERIFIED CUSTOMERS
Herman J. VERIFIED CUSTOMER
Vehicle Make : Ram
I was very impressed to find my truck was detailed inside and out. I have been telling all of my friends about the great work your team provides. Thanks you!
5/29/2021
Omini C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am satisfied with the quality of work. The turnaround time was bit of an inconvenience as it was pushed back on three separate occasions
5/5/2021
John R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
4/24/2021
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I've stated what needs to be fixed in the initial survey I filled out.
4/15/2021
Tammy K. VERIFIED CUSTOMER
Vehicle Make : GMC
Looked nice very pleased
4/3/2021
Ann B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was excellent as it is every time I deal with Autobody USA. It always is. I would never hesitate to recommend them to others. Every conversation is kind and helpful. Every person I speak with is knowledgeable. Jeff is amazing to work with and always goes above and beyond in service. I know that he treats everyone like that but he really makes my experience exceptional. My car always looks amazing. I always bring my vehicle here.
3/6/2021
Linda P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Workmanship was excellent. Took a week longer than planned which was frustrating but communications on progress was good.
2/20/2021
John R. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service, very happy with everything!
1/27/2021
Bruce P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good all the way around
1/26/2021
Marleen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very prompt and communications were great. Love that your Company takes pride in what you do.
1/21/2021
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeff and the team did a great job. Great communication through the process.
12/31/2020
Arlen F. VERIFIED CUSTOMER
Vehicle Make : Ford
Work took several days pass by estimated date of completion. The work they did resulted in a no they didn’t in my fender. This sender has to be ordered and will take another month. Noted that the pink colors did not match.
12/17/2020
Charles O. VERIFIED CUSTOMER
Vehicle Make : Ram
Paint and repair looks really good. So far you would never know the truck was hit.
12/3/2020
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very upset when my jeep was damaged in your care. But when the regional manager called and offered to fix what happened that showed me the integrity of the company to do the right thing. I'm grateful for that. If only the manager that I spoke to in the first place was not rude it could've been a better experience. But you made a wrong a right and that goes a long way with me, and I will be telling people that. Thank you for making it right
11/10/2020
Kathy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had the pleasure of interacting with 4-5 staff people at Autobody USA. (From Estimator, to Service, to Front Desk.) In person and over the phone. Each individual was professional, friendly, courteous. They made me feel like I was important to each of them. Kudos for your excellent customer service. I will recommend this shop to my friends.
9/28/2020
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Jeep
My jeep was damaged while in there care. Whether they cause the damage or while in there lot. Scratches and cracked windshield happened on their watch and they refuse to take responsibility and fix it. Very very disappointing
9/24/2020
Tammy H. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job from start to finish. From the time I brought the vehicle in for an estimate, to the repairs, to the pickup. Repairs were excellent. I couldn't be happier.
9/19/2020
Veronica S. VERIFIED CUSTOMER
Vehicle Make : Ford
After I had called and complained about the wiring to the blinker being pulled out of the harness (that you say wasn’t your fault). I hooked my trailer up and the lights on my trailer did not work. All this worked before bringing my truck in. Also I called to have the windshield fixed and nobody came to fix the windshield like they were supposed to. I will not bring a vehicle back there.
9/3/2020
Deven M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Didn’t receive my car on time. Almost 2 weeks late. Poor communication. Had to get my car fixed the second time because the parts were just rigged back together on the car. (Pictures). Couldn’t drive my car out of the lot because they reset all of my codes without letting me know. The car was in limp mode and couldn’t reach speeds faster than 10 mph. I also had to take the car to the autobody shop to get it working properly. ETC...
9/3/2020
Paul H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks so much for a job well done
8/22/2020