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Real Reviews from VERIFIED CUSTOMERS
Michael B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fixed it well and totally cleaned my car. Thanx??????
5/18/2016
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shawna in Marysville made this experience as stress free as an accident could be. She provided updates weekly and on the day she promised them. Big fan of her and the techs. My car looks amazing. Also want to add that David, the GM in Kent was quite nice to deal with as well. Thank you!
5/9/2016
Roselyn M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your service is excellent
5/8/2016
Jay S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nice that you keep people up to date on status of repairs. Also nice to pick up a clean car when done. Great job.
4/28/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Toyota
How can you ask a question of satisfaction when I still do not have my car.
4/27/2016
Dan M. VERIFIED CUSTOMER
Vehicle Make : Honda
They made me feel comfortable from beginning to end of process. Updates were always appreciated
4/23/2016
Terry T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will refer
4/23/2016
Robert K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was real please with the work that was done. It was in there shop two weeks for repair just like they said. The car was clean inside and out when I got it back. Thank You Robert K
4/16/2016
Gale A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Carlos and all the staff were excellent and kept us apprised of the progress all along the way.
4/14/2016
Theresa H. VERIFIED CUSTOMER
Vehicle Make : Acura
Very friendly and professional!
4/14/2016
Shelly S. VERIFIED CUSTOMER
Vehicle Make : Audi
Amazing consumer experience can't say enough good things about it!
4/13/2016
Millicent K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am happy is was complete on Friday but sure Wish they had better knowledge that that would Be the completion date because I did not want To rent a car. After I rented it I received the text That my car was ready. I am glad to have my car. and the repair looks good.
4/10/2016
Jordan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication the entire time. And finished the car days before expected. Very professional.
4/7/2016
Janice W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks great! And I am so happy it is so clean!
4/6/2016
Karen P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Don is excellent to deal with. Very professional, with daily updates on status. He is also exceedingly friendly; lots of fun. I would definitely recommend Service King to anyone needing body work. Very happy with my repair. Thank you. Karen P
3/26/2016
Kandice L. VERIFIED CUSTOMER
Vehicle Make : GMC
Julie was fantastic to work with. We appreciated all of the communication. Our vehicle looks amazing
3/24/2016
Veronica L. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice repair color match was awesome, took a little longer than expected,eat a week and was 9 working days, great job and Don kept us in the loop! Happy
3/24/2016
Linda O. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
I felt like royality. The daily updates were way beyond anything I've ever experienced or expected. And the workmanship was superb. I will gladly refer anybody in need to use Service King. I have already told many what a great experience it was.
3/18/2016
Colleen W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Had items stolen from vehicle. One item was very valuable to me. Jewelry I had fogotten to remove from glove box that needed repair. Had a few pcs. in a black vevet bag and one of the items was a 2K diamond beraclet my mother gave me before she died. If I had to put a dollar value on items, would be in the neighbor hood of 2K. The other item was a road side emergency kit. Jumper cables were thrown in bac but bag containing road flare and other items was taken. One of the service emploees that worked on my vehicle remebers seeing the black bag. GM contacted me and stated he trusts none of his emloyees are suspect and that they found a hole in their fence. Question for me is why was my vehicle not locked? No sign of break in. Their answer for resolve, is we apologize but you will need to claim through my insurance. ****) costs me the risk of higher insurance rates; 2) Costs me my time. I entrusted them to secure my car while in their care. While the repairs were done excellent and the customer service from their rep, Don was very effecient, based on this experience, I would never recomend or use again. If there had been some compensation offered as simple as even replacing the emergency kit, I would have a different opinion. Basically told to bad so sad! Very disappointed!
3/12/2016
Alexandria H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julie was determined to get my car repaired on time. She made sure the deadline was met and gave me frequent updates. She went above and beyond when answering my numerous questions. Julie was wonderful to work with and I would gladly bring any of my vehicles to Service King of Marysville, Washington. I have also told friends and family about my amazing service experience. She turned a negative experience of being in a car accident to a pleasant experience. Thank you again Julie!
3/12/2016