I had an easy experience. It would be great to have a rental car service on site again.
4/15/2024
Margarita M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excelente work and very good customer service .
9/11/2022
KATHLEEN T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very accommodating and understanding of what I had gone through. From the front office personnel, Rusty, as well as the mechanics, all are so professional, personable and knowledgeable. Being from out of state, my whole experience was actually great. I will be relocating to Houston and will be using lone star as my dealership.
11/20/2019
KEITH G. VERIFIED CUSTOMER
Vehicle Make : GMC
When I picked up my vehicle I noticed the third brake light was broken. It was not broken prior to repairs being done. Long star added the replacement to my insurance claim to have them pay for it. When I went to have the light replaced I was told ot would take 30 minutes but it took well over an hour close to two. Which caused me to be late to work.
10/25/2019
WILLIAM P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Rusty is amazing. This was my second time using Lone Star Collision with vehicles purchased at Lone Star Chevrolet. Outstanding customer service and daily status on my vehicle status to include early completion date.
9/5/2019
SHANTEE L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Took way too long for a minor body repair. Came and pick up car before they called to say it was ready. The person seemed way too slow and lazy in my opinion.
8/29/2019
MICHAEL G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The car looks great. Everyone was very nice and helpful. Rusty was great!
7/26/2019
RODERICK A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
All was excellent. But truck was not clean still dirty
7/18/2019
An Donald. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Y'all always do an excellent job
5/5/2019
Clyde H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely satisfied. Very, very pleased with the appearance of my truck. It was spotless. Never seen that in dealing with other dealerships. Rusty was fantastic,so glad he worked with my vehicle.
3/27/2019
Karen S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I bought my suburban at this dealership. I appreciate the relationship that USAA has with Lone Star Chevrolet
1/26/2019
Edwardo M. VERIFIED CUSTOMER
Vehicle Make : Ford
Rusty did a great job keeping me up to date on the progress of the repair.
10/14/2018
Joshua K. VERIFIED CUSTOMER
Vehicle Make : GMC
The Lone Star Chevrolet team worked efficiently and provided a great repair experience. The guys in the body shop deserve credit for the magic they do on metal damage. Rusty Clark made sure to keep me updated throughout the entire repair process from start to finish.
9/28/2018
Bruce P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Was kept informed every step of the way on the progress of my repair.. Rusty did a fine job..
9/8/2018
Russell B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
LS finished the work way ahead of original schedule. Workmanship was first rate and interface personnel always courteous.
Not much more to add.
Will be returning here again no doubt.
8/30/2018
Yessenia G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast quick service. I like the daily updates via text/email.
8/11/2018
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a good job, but I have to find something to clean the black tar stuff off the inside of the liftgate. I still find it coincidental my a.c. stops working after the accident.
7/15/2018
Cedric S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Rusty always provides great Professionalism and customer service for the Lonestar Collision Center.
7/14/2018
Lone Star Chevrolet Collision Center Replied:
“Thank you for choosing us to repair your Nissan!”
David C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rusty Clark was excellent. Thank you!
6/14/2018
Hg Fire. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really liked the fact that they kept us updated as each process was finished.