That you all at first certified for all the work you did on my Rav 4. Thank you Jerry for all your up dates that was great .I definitely will refer others to first collisions Thank you all .
10/19/2019
JOEL U. VERIFIED CUSTOMER
Vehicle Make : HONDA
Yesterday I was told the car was ready I went to pick up the car today. and upon my spection it was not ready. I left the car there. And I live about 25 miles away from the body shop. I'm not a happy camper. And I hope. You get a qualified person. to inspect the car before it's ready for me. I wasted time and gas for nothing :(
10/18/2019
ROBIN C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The customer service was wonderful, they completely made a very stressful situation manageable. They were very prompt and professional.
10/18/2019
CHRISTOPHER G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job guys! I would definitely recommend you to others that need this type of work done to their cars or trucks.
10/17/2019
BRITTANIA F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great! Thank you everyone, job well done! Keep it up!
10/16/2019
RONDA R. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done
10/16/2019
INOCENCIO C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. No complaints
10/13/2019
RICHARD B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone wS kind and helpful, great job on truck
10/12/2019
SANDRA R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service. Great quality of work
10/12/2019
ANTHONY R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfied & Thanks
10/11/2019
Maggie G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
yes,yes I would recommend your company to my family, frirnds anytime.so so pleased with my car.Thank you so much.
10/8/2019
GEORGE V. VERIFIED CUSTOMER
Vehicle Make : NISSAN
What a great and amazing job.My car looks brand new!.Done within the week.Very professional and helpful even receptionist was helpful and courteous. Thank you Len for helping me step by step and made me worry free.If we ever have an accident again we will definitely be coming back here.
10/5/2019
Jose A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Nice job
10/4/2019
GLORIA R. VERIFIED CUSTOMER
Vehicle Make : Honda
I have worked in the customer service industry beginning in 1978 and have been a trainer for field technicians as well as call center and retail product service repair trainer. I KNOW true world class customer service. From the first contact Elaina at the front counter and the service writer Rafael were genuinely friendly and empathetic. Great customer service!
10/3/2019
BROOK S. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a great job on my car! I’m real happy how it turned out! However communication was a little lacking when it came down to actually picking up the car. I had three different time lines on when it was ready to be picked up so it was stressful. I got told it was going to be done on one day and then didn’t end up being able to pick it up three day. It was pretty inconvenient. Also, it was hard to get in touch with George at some point, I have to call several times a day to finally be able to talk to him at some point. But other than that service was great!
10/2/2019
TUPE A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was awesome. Work was done 10/10. Jorge and Elena were fantastic!
10/2/2019
MARIA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I liked the constant communication from Jerry and the text messages taking me step by step on the process. Jerry took care of everything by contacting AAA and taking home and picking me when my car was ready. Great customer service! Thank you.
9/28/2019
JORGE M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
9/28/2019
ADRIANA L. VERIFIED CUSTOMER
Vehicle Make : RAM
Everyone at 1st Certified Collision was so nice and attentive. I Loved that they try to make sure you're without you car for as little time as possible. I took my truck in they examined it and told me to take my truck back with me while they order the parts and bring it back a week later. I took it in Tuesday Afternoon and My truck was ready to go Thursday afternoon. My truck looks brand new. Thank You so much 1st Certified Collision team for making it so easy to get my repairs done.
9/27/2019
CONNIE H. VERIFIED CUSTOMER
Vehicle Make : Honda
This company has worked on vehicle in the past and always received the best in satisfaction. Amazing work, professional and honest. I recommend them highly.
Thank you
CONNIE H