They did a great job and it was fast and my vehicle was finished a day early
11/3/2018
Linda T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was not happy about being in a car accident but this was as pleasant as I could have hoped for. I had a great experience. I hadn’t been able to arrange the rental car beforehand but the woman at your office was so helpful and efficient arranging the rental car so I barely had to wait for it. Jonathan helped me with the car repair. He was very thorough and friendly. He took such good care of my car. The car came back nicer and cleaner than when I left it! I would highly recommend you all.
11/2/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nick was awesome
11/2/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was handled professionally and in a timely manner.
10/30/2018
Christina A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The all team is professional.. puntal and always sent update about the progress.. I really appreciate that
10/19/2018
Evan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Staff was perfectly cutious and service, updates, and timelines where excellent.
10/13/2018
Jeanette K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work on my Mazda was completely ahead of schedule and the work done was excellent. Thank you for the extra effort you put in to get my car back to me as quickly as possible!
10/11/2018
Savannah C. VERIFIED CUSTOMER
Vehicle Make : Kia
The work was done ranot well and much faster than originally estimated
10/6/2018
Vojislav L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job!
9/26/2018
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with pacific elite was excellent , Jonathan and the crew where of great help and full of information
9/26/2018
Kurt N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly staff, timely repair, car looks better then when it came in, highly recommend
9/18/2018
Ye B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nick over there at the Pacific Elite, Costa Mesa has been wonderful to deal with. He is kind and professional, genuine and handles his client’s case with a sense of urgency. He explained everything step by step and kept me up to date.
The only issue I had with Pacific Elite (NOT concerning Nick), is that on my invoice for work completed. It stated that my front right side tire was mounted and balanced.
Well, it sure was mounted but not balanced at all. Maybe I am looking at it incorrectly, but all 3 of my wheels and tires have those small blocks, the balancing weights inside the wheel. Except the front right one, there were no weights inside the wheel at all. So much for mount and “balanced”.
Now my steering wheel is out of alignment and my steering wheel vibrates when cruising at freeway speed. 60 to 80 MPH.
9/16/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jonathan listened to my concerns and got everything fixed that needed to be fixed, which helped make it more affordable for me. Excellent explanations about what work was needed and why, and great communication about the progress of the job.
9/15/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done, from pickup to estimate to delivery of my car . The team did an outstanding job, my car looks better than ever, the crew went well above and beyond , I will definitely recommend this company to anyone I know needs body work or repairs , thank you very much
9/13/2018
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great work
8/29/2018
Natalie M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Professional and timely. Thanks!
8/28/2018
Sheila D. VERIFIED CUSTOMER
Vehicle Make : Toyota
John was super helpful and strait forward with the process.
Hope I never need to but if the need came up I would apsoulutely bring my car back!
8/24/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Acura
I really appreciated Nick’s help photographing my car and helping me plan for my conversation with the insurance company. Very happy with the repair so far. Great paint match so far.
8/17/2018
Miranda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very quick and professional service. I would highly recommend everyone who helped me with my repair.