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Real Reviews from VERIFIED CUSTOMERS
Herman P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were anxious to get the car back so we could clean it up but to our pleasant surprise it had been cleaned alreday when we received it, thank you for a job well done anda favor.
2/9/2015
Lynn S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was outstanding. The auto text function kept me up to date on my repairs. Everyone there was courteous and met my needs. Very satisfied with the work accomplished
1/27/2015
Gary C. VERIFIED CUSTOMER
Vehicle Make : Subaru
You did not match the paint on my newly repaired bumperto the rest of the car,it doesn't match.
1/26/2015
Troy F. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm expecting a return call on ****/26/15. My truck didn't appear to be done, truck bed had dust, tonneau put on uneven causing leaks, license plate frame and plate incorrectly mounted. I expected more from a USAA sponsored business and for having the vehicle 6 days.
1/26/2015
Bradley P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I see why USAA trusts you! Great customer service!
12/17/2014
Britney W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly staff. Beautiful repair. Thanks!
10/25/2014
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It starts with great people to work with. Scott and Brandee were fantastic. They made the frustration of 2 auto collisions fade to mere annoyance. They built trust with us, and gave great communication and advice. That's why we went back to them twice.
10/11/2014
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott was very helpful at answering my questions. He and Brandi are always friendly and recognize me by name when I come in.
10/2/2014
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was nice and helpful and my car came back nice and clean inside and out!
9/28/2014
Michael W. VERIFIED CUSTOMER
Vehicle Make : Ford
My 2007 Ford F150 wasn't completed to my satisfaction the first time. So my vehicle is ok I guess after two months of being in the repair shop so for now I'm getting familiar with my vehicle all over again. So far I'm afraid of driving it cause I feel like I'm gonna have another accident.
9/24/2014
Luke G. VERIFIED CUSTOMER
Vehicle Make : Acura
Your team and especially Scott was awesome! Kudos to Scott for being very informative and helpful. I had my car repaired here twice and they are on top of their game. Quick and reliable! Thanks again!
9/13/2014
Gary D. VERIFIED CUSTOMER
Vehicle Make : BMW
Scott @ the Puyallup/Meridian branch is superb at what he does. He squared me away and kept me informed daily on my vehicle!! Kudos on Hiring Him
9/11/2014
Shayla A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for doing an excellent job! Scott and Brandi were terrific and i greatly appreciated the text updates! I will refer you to others any chance I get!
8/23/2014
Lorren S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service!
8/21/2014
Sun H. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm very happy!!!! you guys job well done excellent thankyou.....
7/31/2014
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved how clean my car was when I got it back. Great job on the damaged areas, too. Scott was quick and helpful.
7/20/2014
Jeff A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service and extremely courteous employee's.
7/18/2014
Brandon C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scott at the South Hill location was extremely helpful and knowledgeable. The service was always great no matter who was helping me. 10/10. Thank you.
7/18/2014
Meaghan J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to everyone for taking care and fixing my car up. You kept me up to date everyday and the finished product looks better then it did before.
6/21/2014
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service at the desk are amazing. As for my car I'm very unhappy. My driver side door does not shut properly. I can no longer charge my phone due to the fact that my outlet work when I brought it in but now it does not. It **** because I need my car to work and I constantly work. So now I got to **** these problems up. But I got to say your Meridean branch the guy and girl that work there are two amazing people.
5/22/2014