It's was a very horrible experience I would not take my vehicles there again. They took all my gas, vehicle is still damage, also inside was filthy and more.
3/9/2016
Roger B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was well done on vehicle but seemed to take way too long for such a minor repair. Also took me 2 weeks to be able to get the SUV in there. Never had that happen before.
3/8/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Roger and Russell, the gentlemen that were in charge of my repairs were outstanding. The service could not have been better.
3/1/2016
Eric L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Passenger door sticks and is difficult to open
2/20/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Gus was excellent
The repair shop took 2 weeks to complete. Then, when it was returned, the passenger side window did not go up and down. I tested it immediately after the accident - then it worked. Their explanation: a broken clip needed to be replaced.
Sloppy
2/12/2016
Amalin G. VERIFIED CUSTOMER
Vehicle Make : Ford
My repair contact Jessie, was amazing with follow ups and keeping me posted with phone calls and text messages. The repaira were completed just as she had estimated to me and best of all my car was cleaned and washed with was so unexpected. Thank you
2/7/2016
Maylis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
During the time the car was at Margate getting fixed, it rained in the trunk that is still soaking wet and the passenger left window had been left open , letting the rain soak the passenger seat and ruining the rolling sunshade.
Now the seat extremely stinks and the whole trunk carpet as well.
I am going back to margate tomorrow morning (friday)to get the situation fixed with Russell, collision manager over there.
****-****-xxxx
2/5/2016
Joyanne C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was inconvenience time frame that wasn't promised
1/22/2016
Guy R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you so much. For your professionalism. We are very satisfied with the work that you've done.
1/21/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
MARIE PUCILLO WAS VERY GOOD ABOUT EVERY ASPECT OF THE JOB FROM START TO FINISH.
SHE PUT A VERY POSITIVE FACE ON YOUR FACILITY
1/8/2016
Lawrence S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service representative,GUS,could not have been more helpful...excellent employee
1/4/2016
Ravindra M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ray at collision center , was good Dr Mehta
1/2/2016
Lorraine G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for fixing my car! Omar was a great customer service rep for your comp. My husband dealt with him & he was very helpful.
12/24/2015
Doris R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My Camaro came back to me looking just as good as the day I drove it off the lot when purchased from AutoNation. Thank you for doing such a great job. Just what I expected, thus the reason I brought it to you for the work needed.
12/19/2015
Margo G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Roger was wonderful to work with and very attentive.
12/12/2015
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sent me e-mail updates on a regular basis. They cared about me as a customer and did a perfect job.
12/6/2015
Jeremy D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lori my service advisor was excellent. She made my situation feel so less stressful. I am very satisfied with the outcome.
12/3/2015
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication by Tina and Elizabeth. Also, got car earlier than promised. Saved me a couple of bucks on the rental. Pretty quick service from check in to payment. Your system seems efficient.
11/25/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Roger is exceptional, the very best customer service