I was given regular status updates & my vehicle repairs completed in the timeline as estimated.
6/23/2018
Bennette W. VERIFIED CUSTOMER
Vehicle Make : Buick
Professional and knowledgeable.
6/22/2018
Jacob /. VERIFIED CUSTOMER
Vehicle Make : Nissan
easy and good to work with
6/22/2018
Tracey W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent and superb. I did not expect the repair so quick thank you thank you to all employees who assisted in this repair Fred I can not show any more appreciation for your service thanks tracey
6/22/2018
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Fred was good and communicated well throughout the process.
6/19/2018
Clarissa H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fred and Denise were very helpful and professional throughout the process. I would definitely recommend AutoNation.
6/17/2018
Brenda W. VERIFIED CUSTOMER
Vehicle Make : Ford
Fred is absolutely amazing!! His timeline is always accurate and his customer service top notch. The work done on my truck was fantastic! Would never know that someone rearended me. Thank you again Fred!!!!
6/16/2018
Kyle Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fred was outstanding in keeping me in the loop throughout the process. His customer service went above and beyond my expectations, and really was pleasent to have around. Even when he couldn’t get a hold of me theough the phone, or leave a voicemail, he made sure to contact me via email. At the end of the repairs, he walked me through everything and took a final look at the truck to explain everything. The lady at the front desk (I never caught her name), was also outstanding and was easy to get along with. The carwise app was also something that I never expected in the fact that I could monitor progress throughout the entirety of the car repair process. Having the enterprise right there as well was very convienent and I couldn’t have asked for an easier process. Also it is awesome knowing about the warranty and that you are willing to stand by your work, and it speaks volumes as the car seems to look great to the best of my knowledge- it’s just an added layer of comfort to ease my mind about the repairs.
6/14/2018
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly staff! They kept me up to date with everything happening on my car and provided prompt repair!
6/11/2018
Tanya A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Our car was fixed and looked impeccable! We received great customer service by Fred and he updated us along the way. If we have any future bodywork or repairs, we would definitely use autonation again.
6/9/2018
Jill A. VERIFIED CUSTOMER
Vehicle Make : Toyota
no call back please. For some reason Auto Nation could not get the same hub cap. It's ok and AN did attempt more than once. Would not have mentioned except your one question are you completely satisfied. Fred was very good, Denise is very good, the repair looks fine. Thanks and again no call back, just for your info
6/9/2018
Jarrett C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fred was great, and the lady I talked to at reception radiated warmth.
6/9/2018
Julia B. VERIFIED CUSTOMER
Vehicle Make : Kia
Top class service ,Fred was very professional ,courteous and efficient
6/9/2018
Kendall B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The level of communication was great. I was always aware of what was happening with my car.
6/8/2018
Zoe Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciate the time Fred took in working with me to make sure my car came back looking good as new! Very timely service and good communication
6/6/2018
Ember J. VERIFIED CUSTOMER
Vehicle Make : Honda
My guy was great even though I kept getting his name wrong. He answered the phone when I called to check the status. I think his name is Fred and I may still be wrong. Mention the Silver Honda CRV and I'm sure he'll remember.
6/2/2018
Karl G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service, excellent communication.
5/31/2018
Katie A. VERIFIED CUSTOMER
Vehicle Make : GMC
Fred was great.
5/30/2018
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was impressed with the expediency of service and professionalism. Keeping me up to date on every detail was unexpected and much appreciated. Please express my gratitude to all team members for a job well done!
Thank you,
Joseph
5/27/2018
Derek P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I'm a repeat customer for a reason. Fred, as well as everyone who helped me, were great to work with! Everyone there are so friendly and they do a great job! Thanks again Fred!