The front office was very busy, but maintained a polite, friendly atmosphere. The work on our truck was excellent. The whole experience was easy.
Thank you
6/4/2016
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Honda
I am not satisfied with the color variation from the bumpers front and rear to the body. I completely understand that paint adheres and lays differently on plastic than from metal. However, computerized color matching versus just spraying from the can can mitigate the differences. I have had a number of cars repainted and with good success in more closely matching the paint from bumper to body. I have been taking note of factory painted white CRVs and they match much more closely than mine. My bumpers look more yellow than white and certainly nowhere near when I originally purchased the vehicle. The quality of the repairs is exceptional! The professionalism and expertise of Carletta and Ruth is top notch.
6/4/2016
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
Carlota was exceptional. Very professional yet personable.....great trait! My car looks brand new and the whole experience was top notch. Thank you Ruth too!
3/10/2016
Dan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent work!
2/6/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff and service team exceeded expectations. Especially considering it was a non appointment service
2/5/2016
Taryn A. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very pleasant to work with and very helpful.
11/13/2015
Juan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficiently handled. Good experience.
11/12/2015
Jaclyn R. VERIFIED CUSTOMER
Vehicle Make : Honda
Helpful and trustworthy!
10/22/2015
Jaclyn R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I dealt with was helpful, knowledgeable,and friendly. Big thank yous to Ron, Bill, Ruth, and Carletta!
10/19/2015
Tara K. VERIFIED CUSTOMER
Vehicle Make : Honda
We worked with Carletta and Bill and both were very impressive. Bill did a great job determining the estimate and communicated it to us in a way we could understand. The minivan was out of gas when we picked it up and Bill followed us in the mini to the gas station to make sure we didn't get stranded. Amazing - thank you for going above and beyond! Carletta is a ROCK STAR! She knows the business inside and out. Her DAILY updates on the status of the vehicle kept us at ease and we truly appreciated that. On top of it all, we got the mini back a week early from the original due date and couldn't be happier. Thank you all for your efforts and amazing customer service!! The Kalal's
8/8/2015
Christina A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job. They go over and above. Second time I've used them. Would definitely recommend!
7/31/2015
Stanley B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am totally satisfied with the way everyone handled the claim. They were courteous and kept me informed every step of the way. The receptionist was very helpful and her customer service was exceptional!! The repairs were extremely satisfactory and I would rate them 10 out of 10! Thank you!! Stan
7/25/2015
Angela C. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful as always
7/10/2015
Anne R. VERIFIED CUSTOMER
Vehicle Make : Honda
Colletta is a gem. She was wonderful! And my car looks perfect - like new. Anne R
5/8/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely helpful and professional. wouldn't take my car anywhere else.
4/16/2015
Karin J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nothing to comment. Completely satisfied
3/30/2015
Don M. VERIFIED CUSTOMER
Vehicle Make : Honda
Ruth Ullery was very helpful in telling me as to the repair procedures necessary to restore the rear bumper, in telling me about the unexpected delay of finishing
the repair process and in calling me as to the time to get my repaired car. Don.
3/26/2015
Jake M. VERIFIED CUSTOMER
Vehicle Make : Acura
Customer service was excellent, the repair was perfect and the cleanup was exceptional! I will recommend your business any day.
3/26/2015
Matthew J. VERIFIED CUSTOMER
Vehicle Make : Honda
****) Car drives great like it always has....needed to put some miles on it to come to that conclusion
2) Constant updates from AutoNation gave me a tremendous amount of peace of mind
3) Staff was just awesome. Carletta and Bill are both top notch. Was also put at ease that Ken's team handled the mechanical aspect of the project. Have dealt with Ken for quite some time, and he is top notch as well.
3/25/2015
Teressa K. VERIFIED CUSTOMER
Vehicle Make : Acura
Autonation was awesome. Bill and Carletta was very informative and helpful throughout the entire process. My car looks awesome. Thank you!!