One item is still outstanding but is scheduled in two days
12/11/2019
Andre M. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall repairs on my vehicle were satisfactory. What I am not completely satisfied with is the cleanliness of my vehicle when I received it. There were smears and smudges on the areas of repairs, inside the vehicle and on the windows. I was instructed not to immediately wash my vehicle. If that's the case why would it be returned in a state that required it be washed as a result of the repair. As a customer I have no idea what the residue is an assume its probably not best to leave it on the paint of my vehicle. The smears and smudges on my vehicle weren't an issue until I realized how extensive it was i.e. widows and inside the vehicle. I have small children and senior family members who are in my vehicle often that I wouldn't want touching the residue left inside my vehicle on places like door handles. Again, I'm more concerned that this was acceptable to return to a customer more than the residual itself. Technicians are keenly aware of details like this so it's a bit puzzling how this passed QA in the state I received my car. I did not anticipate cleaning my car after receiving it back but for safety of my family, I will have to meet those challenges.
Thank you.
12/1/2019
Rene B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Updates on status of repair went between husband and me.
11/18/2019
Natalie H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car looks awesome only issue I have is the over spray that is lightly all over my windshield
11/16/2019
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bogus auto generated text communication, not delivered in time, not delivered complete.
11/12/2019
Prudence F. VERIFIED CUSTOMER
Vehicle Make : Ford
Tint is put on poorly and has lots of bubbles on the rear window. The right side of the car was not even fixed with the deep scratches. And there is still paint residue in the door cracks that were not fixed.
11/7/2019
Vamsi Krishna. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome. Thanks for al the updates and everything
10/28/2019
Wayne C. VERIFIED CUSTOMER
Vehicle Make : Ford
You are my go to auto body business because I trust that you will make my car right again.
10/27/2019
Jens M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service through and though!
10/26/2019
James S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car was done ahead of schedule and done properly and I was treated very well.
10/26/2019
Glenn B. VERIFIED CUSTOMER
Vehicle Make : Jeep
All good
10/18/2019
Michael W. VERIFIED CUSTOMER
Vehicle Make : Ford
My wife was so happy with the inside detailing... she was almost grateful the deer hit the car.
10/17/2019
Karen R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very satisfied with the job , I was taking in on time and the job was completed before the target date. Thank you
10/6/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
The car was quickly repaired at a fair and reasonable price.
10/4/2019
Jesse L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I came in contact with was friendly and helpful.
9/23/2019
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional and work completed in a timely manner
9/12/2019
Gajanan K. VERIFIED CUSTOMER
Vehicle Make : Subaru
We felt since we were given the appointment to drop of the car work should have started earlier. Car was standing out side for one week. We have to use the rental car. Seth was very supportive and provided best service.
8/21/2019
Ann M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent, easy service!
8/20/2019
Harith K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Car couldn’t be repaired fully first time around. Due to that my insurance coverage ran out, ended up taking rental car at personal expense to cover my commute during 2nd round of repairs involving the back hatch. There was one tire to be replaced as part of repair and they used a different model (same brand) tire causing road noise due to replaced tire having different tire characteristics and tread pattern than the remaining 3 Tires. This could have been easily avoided.