The bumper does not line up on the front or the sides. When I opened the hood a few clips were missing. I'm assuming it was because an after market bumper was used that it caused there to be too much space between the hood & bumper & on the sides by the tire. When I talked to the AMM representative she said it was prior damage that caused it. The reason it didn't line up is because it is an after market rather than an oem part used. But it's not refundable & I called several times & never received a call back. Won't be using AMM again if I don't have to. This location is nothing compared to the one is Austin. Austin location had better customer service.
10/20/2016
Miguel C. VERIFIED CUSTOMER
Vehicle Make : Acura
The service did not estimate the correct time of finish with repairs. Poor communication with client on update about vehicle. Fail geico inspection **** time then week later still had other problems. False statement on geico signing off inspection and was turn to client with issues. Finally, they came to my job and fix the problem.
10/18/2016
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Anita was very informative always followed up on the status with a phone call. Thank you for that.
10/8/2016
Brenda G. VERIFIED CUSTOMER
Vehicle Make : Audi
Yes I was, Anita was very professional and informative throughout the entire process. Marissa from Geico was very accommodating and pleasant. Marissa from Geico and Anita from AMM worked very well together and created a seamless environment. Outstanding customer service even when I had a handful of questions!!!
10/6/2016
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you !
6/25/2016
Melanie J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My front passenger side window has over spray on it. I know the weather has been bad but I haven't had my car for over month, i was hoping it would be more presentable and not so dull looking and dusty.
5/21/2016
Estava B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very impressed with the service and work. Also appreciated the status emails and estimated completion date notifications.
4/21/2016
Samuel . VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional staffexcellent bodywork is well
4/20/2016
Vincent R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very professional, George Arce was very attentive and over exceed my expectations. You are very lucky to have him.
4/16/2016
Arthur J. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic job, attention to detail. A!!!
4/1/2016
Phillip G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job guys. Thank you all.
3/24/2016
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Dodge
My son said he was really impressed with how clean the car was when he picked it up. Thx!
3/9/2016
Samuel W. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the updates provided to me by George at each step throughout the process. He kept me informed the whole time.
2/19/2016
Lavell H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good job friendly staff
2/8/2016
Yvonne C. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very professional and nice..I liked that I was informed by the same contact person "George" and not a bunch of different people. I was greeted in the end by George so I finally got to meet this person I trusted with my vehicle. :) they(he)
communicated every step of the way.. That was awesome.. I received not only a text message I received a call letting me know the update on my car. Even explained each part that was being ordered or being worked on.. I would recommend AMM to my friends and family. Thanks to Geico as well they were very professional and handled my case with upmost importance..
1/31/2016
Juanita T. VERIFIED CUSTOMER
Vehicle Make : GMC
My car was broken into it was very devastating to me. I had a lot going on that particular day and your team made the repair experience and smooth as possible.
1/30/2016
Cora D. VERIFIED CUSTOMER
Vehicle Make : Honda
Scheduled completion was delayed but I understand since repairs were done over the holidays. Appreciate Matt Scally's quick response to my questions along the way.
1/10/2016
Ritesh P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tammi and Matt was great kept me updated throughout the repair process.
10/13/2015
Terry B. VERIFIED CUSTOMER
Vehicle Make : Ford
You are are great, thank you so much my car looks new again
10/10/2015
Evangelina L. VERIFIED CUSTOMER
Vehicle Make : Dodge
There was still a small dent and paint was like driped on door