My car was sent to Keenan Auto to be repaired through my insurance from an auto collision involving 2 other cars. Keenan Auto took ove 31 days to repair the car we've notice after a few days the repairs were not complete. We've notified Keenan and they don't want to escape except responsibility for not fully completing the job. Keenan Auto has poor customer service skills and I would never recommend them to anyone.
6/24/2017
Eric M. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks great, and the customer service was A. Couldn't be more happy, the whole experience was excellent.
6/17/2017
Jose M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The staff were very friendly and efficient. The updates regarding my car's repairs were timely and easily received
6/4/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication was excellent and the staff was very friendly. I had an excellent experience! My Camaro looks better than when I brought it in!
6/1/2017
Arthur B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Can't tell it ever needed repairs.
5/31/2017
Megan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience!!! Thank you!!
5/25/2017
Heather H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you!!!
5/20/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did an AMAZING job on my Ford Explorer, I will be bringing my vehicles here for repairs each and every time! Great people, service that is out of this world, and craftsmanship you just don't see anymore these days!
THANK YOU!!
John A. Reed
****-****-xxxx
5/1/2017
Julie O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Loved the communication throughout the repair process. It was so easy too, which was so appreciated by this busy family! Thank you!
4/27/2017
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have been using Keenan for some time now, they make me feel like family. Danielle is the best and she has a great team working with her. Big Mike, little Mike and I am sorry I can not remember the womans name who works the front desk with big Mike desk (Melissa?) any way she was great too.
4/11/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Easy to deal with. Great job.
4/7/2017
Richard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for keeping in touch and handling insurance company
4/6/2017
Donna F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent staff!! Friendly and efficient!! I would highly recommend this facility to my friends and associates without reservation.
4/6/2017
Laura K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciated all the updates via text and phone. And the car looks great. Thank you!
4/3/2017
Valerie A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was excellent from start to finish...thank you!
4/2/2017
Krystal K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Fantastic job!!!
3/31/2017
Amanda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was beautifully fixed and even the interior was cleaned. Repairs were Excellent!
3/30/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Every good job
3/27/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wish every organization I work with were as competent and
friendly as the folks at Keenan Chadds Ford