Abra Auto Body Repair of America - Algonquin

Brought my car in for approximately $3800 in repair. During the initial walk around estimator noticed a couple small rock chips on the hood and I pointed one on the roofline. I asked if they would be willing to touch them up during the repair process and they agreed “no problem”. The roofline chip was definitely not repaired and I’m not sure about the other chips but I will assume not. When I picked up my vehicle it was dark outside and my car was covered in freezing rain and snow. I had no way to really examine the vehicle and see the quality of the repair due to the conditions outside. Based on the weather I expected to be able to do a walk around inside the garage to really be able to inspect the repair work but I was unable to do so. Due to these two factors I am disappointed with my experience at ABRA. The repair may or may not be perfect but I am unable to tell at this time because my vehicle is now sitting in my garage totally covered in dirt and road salt. I’m also really disappointed in the fact that I was told something would be touched up and it wasn’t. I feel the people I dealt with at ABRA were pleasant but I feel the pickup process should be improved especially when there is weather and all work should be verified complete before delivery.

Excellent work and craftsmanship

Extremely professional, courteous and able to deliver on their promises.

Well put together system and I appreciate the updates. Thank you.

Great communication, quick turnaround, and a high quality repair. Not much more you can ask for!

I liked the updates. The car looked very good and was nicely cleaned both inside and out. I am very satisfied with ABRA and will use you again . Thanks, Jim

I’m very satisfied with the work, and also surprise how quickly the repairs were done. The staff were also very accommodating. While there I had a personal problem, and they were very helpful

You guys were fantastic from start to finish! Thank you for keeping me in the loop about the progress of my vehicle! The thing that floored me the most was picking up my vehicle and having a completely clean interior – completely unexpected and so appreciated!

The results where so great that it was like it was never there.

Thanks for going above and beyond. I felt informed about my car repair throughout the entire process. It was also awesome to get my car back and realize about halfway home the the interior of my car had been detailed when my car only needed exterior work. Awesome place, amazing team, great experience!

Loved the text notifications, everything was easy and simple.

I come to Abra because of Kevin. He’s now repaired two of my cars and I am loyal because of his professionalism, integrity and customer focus. I have a small fleet of five vehicles and as long as Kevin is with Abra, you have my business and my loyalty! Thank you!

My car was ready and repaired when I picked it up.

Everyone at Abra is very kind and I really appreciated the email updates and personal phone calls I got to update me on the repairs on my car. There was a lot of damage so it was comforting feeling like my car was in good hands. Thank you guys so much! Especially Scott at the Algonquin location!

A great job was done and in a timely fashion

I Appreciated being kept up-to-date on the progress of my vehicles repairs. All of my concerns were addressed and the whole process of getting my car repaired was done professionally. Service and quality of the work we’re both excellent.

Excellent service

Staff is very knowledgeable and professional. Liked being kept informed about the progress of my car repair.

Excellent, friendly service!

So far so very good.