Service was excellent but I do feel that my bumper on the damaged is not aligned there is a much wider gap !! ????
5/27/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Kia
As always, I was treated with respect and dignity. The entire Collision staff is to be highly commended for their excellence in customer relations. A special "shout out" to James.
John Shalett
5/7/2016
Elena M. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was professional and kept me informed of progress.
12/24/2015
M F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really perfect service. thank you!
10/26/2015
Arlyn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
James in the collision center was very helpful, kept me updated with any progress on my car, and made the whole process smooth and simple for me.
9/19/2015
Rowena J. VERIFIED CUSTOMER
Vehicle Make : Honda
Done in shorter time that estimated. Great job!
9/5/2015
Albert D. VERIFIED CUSTOMER
Vehicle Make : Honda
Yall were easy to do business with and did excellent work
8/27/2015
Rodney S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I thank you all did a wonder job repairing my car and the service was very fast
8/16/2015
Margot J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Phones were not answered, I got two different stories as to why I couldn't leave my car when it was convenient to me...first that USAA wouldn't pay for rental if the job started on Friday and was completed on Monday. And second I couldn't leave my car because actually there was no mechanic on!! No one knew the tel number for Enterprise two were given with excuses as to why no one answered. Was told my car was ready and could drop off rental at noon and pick mine up...Enterprise was closed!! Right hand does not know what the left is doing!
7/10/2015
Nina N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great care from great guys.
6/11/2015
Edward J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I don't have any complaints my experience was outstanding
6/5/2015
Andrew R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was excellent as before, both repair and in interactions with me!
5/28/2015
Alice S. VERIFIED CUSTOMER
Vehicle Make : Honda
I cannot say enough about James in your collusion department. His customer service takes customer service to a whole other level. He was so kind and helpful. Every employee I had any contact with treated me with such respect. They also seemed happy to help me. That is rare. I also want to express how pleasant is was to work with Britney the Enterprise Rental Agent. What a great employee they have working for them. Again just so kind and pleasant to handle my rental. I have already told several friends, if you need repairs on your car go to Mossy Motord. I also want USAA to know what a great chioice they made to send me to your business. Honestly, James was so nice I feel like I could call him if I needed help with an auto question. Yes, I think you can safely say I am a satisfied customer.
5/17/2015
Tiffany A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have been dealing with mossy for all of my car repairs and they always do a wonderful job.
5/15/2015
Anna H. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you. Great job!
5/9/2015
Ross M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service and job.. I will recommend and use Mossy collision in the future.. Thank you for a job well done!
5/7/2015
Susan C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the updates on my phone. James puigh was very nice to work with and i got my car back when it was promised. i would use Mossy again and will re ommend to my friends.
5/6/2015
Albert S. VERIFIED CUSTOMER
Vehicle Make : Lexus
A 10!
3/19/2015
Megan M. VERIFIED CUSTOMER
Vehicle Make : Audi
100% satisfied with the work done. However silly, I'm a little unsettled, because the change purse of quarters I keep for parking meters was emptied when my car was returned. There was only 5-10 of quarters in the car, but it's a bit unsettling.