Weber Chevrolet Collision Center

Bumper is not even on both driver and passages side.

Everyone treats you respectfully, very helpful and they answer your questions.

Good job Brandon & Jeff. Thanks

Completely satisfied.....thank you

We had a great experience with Weber Collision services. Jeff was great at communicating with me and even stepped up to help coordinate with one of the insurance companies while I was out of the country. The drop off was also very quick and easy and we really liked the ability to drop off our rental car at Weber.

Thank you for the updates and ease of doing business!

Staff was very polite!!!

On arrival to pick up my car after I got the call that repairs were finished, I noticed there was no hubcap replacement as was planned to be part of the original estimate/repairs. I was told this had simply "fallen through the cracks", and now I have to come back in to get this corrected, which is taking extra, unplanned time from my work/school schedule. The car was also in a very dirty condition inside, with dirt/dust marks on the driver's seat, two passenger seats, and the inside walls of two doors. After leaving the facility, I then noticed that I was unable to lock my repaired door with my car control or keys and that the window would not roll down. With all these issues, I began to closely inspect my car, and realized there were scratches on the inside of the door that had supposedly been replaced, the paint job was poorly done on one of the areas (very clumpy appearing), and that one of the wheel wells had the black upper portion sticking out in an abnormal way. I come back to the shop to get my car lock/window calibrated and pointed out these issues. I kept being told these are "minor issues", but all of these small things accumulated to a very poor picture in my family's and my head. Overall, I had a very poor experience and this has caused me to lose trust in this company if I ever need future repairs. Hopefully, these issues will be corrected as promised after I returned to the shop.

It took 4 weeks to get in for repairs after the estimate was completed and the **** part being the windshield wasn’t even ordered in advance so that added time on top of all the other delays. You had my car for 28 days. I continued to make car payments on a vehicle I couldn’t even drive for a full month. I’m still in shock about how long you kept my car. It was an awful experience.

Great job

I had the best experience with Weber Chevrolet's body shop. They are all very helpful and very nice.

Job well done

Great service from Jeff in auto body. Cashier at Columbia IL was abrupt. Exterior of car had not been washed. First oil change was requested and was not done. No one stayed to go over repairs with us, porter just handed us the key.

Did a great job and in a timely manner. Thank you.

Didn’t appreciate my car not being worked on for almost 5 days when all parts were in. I’m positive the car would not have been worked on unless I hadn’t called State Farm to get the **** rolling. After the phone call the work was magically underway. Caught the body shop manager in several lies. when I got my car back the work was rushed and was not right. Had to return to have the work completed. When picking up the truck for the second time I now see I have a door ding in the passenger side door. This vehical is brand new with little to no miles (9,000). The billing department was less then pleasant as well. The older lady at the counter made me feel like a burden for using my GMC credit card points for paying the bill. I have been a loyal GM owner for 20+ years and expected better. Won’t be back to Weber chevy.

Very thing went well. Everyone very helpful and pleasant. Work on car surperpendous. Thank you.

Everything was done in a timely matter and to my satisfaction

Every detail perfect done on time could not be happier gene a

Looks like a brand new car! Thank you so much!

Repair was done well but my car sat on the lot, while I paid for a rental car, for four days before they began work. I learned of this because I was told it would be ready on the fourth day after delivery. I was not called or notified but rather found out when I called to confirm it would be ready that day as disclosed.