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Real Reviews from VERIFIED CUSTOMERS
Rosalie J. VERIFIED CUSTOMER
Vehicle Make : Ford
I am completely satisfied with the work I received on my car from Village Ford they were kind they were helpful and they kept their to their timeline. My car looks great and I appreciated the Cheryl that they provide to bring me back and forth to my home thanks Village Ford
9/18/2017
Anne P. VERIFIED CUSTOMER
Vehicle Make : Ford
You repair the car in a timely matter. The car was returned to me in a spotless condition. All the Village Ford staff were kind,professional and courteos. I love the text updates on my car. Plus I trust the work you do.
8/8/2017
Danielle T. VERIFIED CUSTOMER
Vehicle Make : Jeep
The customer service was great! Rodney was very nice and helped to answer all of the questions I had about my car repair. I had my car back within one week and it looks good as new! I appreciate all of the professionalism and exceptional help from this team!
7/20/2017
Julie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just got the car back today . So far everything is great thank you
6/17/2017
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck looks better than new. They put a whole frame on so not a small job.
5/27/2017
Laurie S. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job and it was done when they promised
4/17/2017
Ladare H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank YOU for your courtesy, updates and sticking with the schedule you gave us. YOU GUYS ROCK!!!
4/13/2017
Ceretta S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Definitely a repair shop I will always come to
4/3/2017
Marlene C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service!
3/24/2017
Gary G. VERIFIED CUSTOMER
Vehicle Make : Buick
Totally shoddy work, wrong bumper installed, hatch seal torn loose, delivery porter rude to my wife, took car back, was tolf nothing could be done then, now i have to go back again. Extremely poor customer service, poor attitude of all involved apparant.
3/24/2017
Clarice D. VERIFIED CUSTOMER
Vehicle Make : Ford
When driving away after pickup I immediately noticed the difference in how it steered and the slight popping sound when I breaked but understood new parts had been installed and a moment may be required to break them in. However on this morning's drive I noticed it was a bumpy drive. Shortly after the low pressure indicator came on. I noticed I have two I symbols lit on my dashboard (one upside down and the other not). While parallel parking there is rubbing like sound with each turn of the wheel. I checked my tires and all are around 30Psi except for the passenger rear which is barely at 30. My truck had 60 miles on it when it was delivered to my house in October. It felt and drove as smooth as a baby's bottom. Though I've heard when certain repair work is done it never feels the same, this here is unacceptable.
3/22/2017
Hazel R. VERIFIED CUSTOMER
Vehicle Make : Ford
Good as new thanks
3/7/2017
Jeanne K. VERIFIED CUSTOMER
Vehicle Make : Ford
Village kept me totally informed as to repair progress on my 09 Focus. I was totally comfortable with repair progress & will definitely return to Village Ford for any future repairs or maintenance my car may need. Thank you
3/7/2017
Sharon U. VERIFIED CUSTOMER
Vehicle Make : Ford
The people their always kept me informed step by step what they were doing. They had my car completed when they said it would be done. They were courteous and nice. Would definitely go again.
3/1/2017
Boonie A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
With village ford my experience was very good from the start to finish I was highly satisfied with everything that village Ford and all the repairs that they done my experience was definitely a positive one thank you fellas and ladies it was a good job also sending me a message on my cell phone of where the repairs were at how long it was going to be for I would get my car back was very appreciative good idea thank you
2/24/2017
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Ford
Step by step notification on completion of my car in a timely manner.
2/22/2017
Tibor J. VERIFIED CUSTOMER
Vehicle Make : Ford
We were highly satisfied and appreciated the great communication. The repair was quick and the job itself looks like it just rolled off the lot. We are happy we switched to Village Ford.
2/16/2017
Felicia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Status updates helpful and accurate. Car was cleaned for us too-- a very pleasant and much appreciated surprise!
2/15/2017
David J. VERIFIED CUSTOMER
Vehicle Make : Ford
quick work and nice job!! great workmanship!! very nice and helpful people
2/15/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied-on time and great job!! Would recommend village ford-thank you
2/4/2017