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Real Reviews from VERIFIED CUSTOMERS
Rachel D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was amazing and kept me updated every step of the way. I appreciate how quickly you got my car fixed and repainted, and will definitely recommend this body shop to friends.
3/30/2018
Iris Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything worked out great. My car looked like nothing ever happened to it. I traded it in as I had planned before the accident happened. The guys from the dealer that evaluated my car for the trade could not tell that it was ever damaged. When I informed them of the accident they were more than surprised. The quality of the repair was the best. Thank you so much for all your efforts.
3/25/2018
Lois K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dave kept me informed the whole time. Very profesdional.
11/17/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very accommodating, answer questions, explain the repair process.
11/4/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Had to take the car back found that head lights did not work. Paint did not match. Old damaged parts put back on vehicle air conditioner quit two times but would start back up when you cut the car off then back on. Head lights not secured at the bottom
10/9/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job. Finished early.
6/18/2017
Ronica M. VERIFIED CUSTOMER
Vehicle Make : Ford
David Andre Mary were great to work with. Both were very attentive through the entire process. I'm glad I chose Southtowne, it's the people and customer service that make all the difference. Thx.
5/13/2017
Norris M. VERIFIED CUSTOMER
Vehicle Make : Buick
Awesome service, the whole team there is top notch, and especially Dave Cox!
4/8/2017
Parks A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Our representative David was very helpful and kept me informed as to the progress throughout the process. Also, the car looks great!
3/30/2017
April T. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was my second time going to Southtowne for repairs, and I was completely satisfied each time. I was surprise that they put my deer horns back on. Now my car looks brand new again!
3/27/2017
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My experience was amazing. Everything was just as It was explained to me in the beginning. The few times I had questions that I thought of I called and received answers quickly. As a customer I was treated with the highest respect. The work done by the body shop was excellent. My appraiser and contact person, Dave Cox, was very professional and I highly recommend him. My satisfaction level is a ten! Thank you, SouthTowne, Brenda B
3/24/2017
Megan L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Work appears well executed, and I liked the text updates on progress.
8/13/2016
Jorge B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good service. Thanks
7/16/2016
Brent C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great friendly service from everybody. I got my truck back quickly and the quality of work is very professional.
6/21/2016
Kristine G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave was absolutely amazing. He met me at the shop at 730am (before his shift) so I could drop my car off, drive with me to my work and him take my car back so I wouldn't be late for work at 8 am. He went over everything they were going to fix and kept me up to date on all repairs and time lines. You don't find customer service like that anymore and he went above and beyond to help me. Please pass this along to him and tell him thanks for a great experience.
5/17/2016
Levern R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job and great services
3/26/2016
Sean H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
David Cox was very helpful and contacted me promptly once my car was ready. The repairs are flawless and I would recommend this body shop to anybody.
3/12/2016