Rick was a tremendous help. I really appreciated his patience and customer service.
10/6/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Appreciated the calls from the technicians on the updates
9/22/2017
Bill M. VERIFIED CUSTOMER
Vehicle Make : Honda
Final job was not cleaned up well. Remanants ofmasking remained and there is overspray inside the door jam.
Something is loose in the door that was replaced.
8/16/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the updates as well as the candor of the initial estimate.
6/10/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great thank you very much
6/10/2017
Linda O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was told I would get updates twice a week. I never received any. It wasn't until after I picked up my car that I realize your e-mails were coming from an address of: and going in my junk mail - would have been nice to know to watch for that sender as these messages appeared to be junk so were never delivered to my in-box or read by me. I got a call at 4:45 saying my car would be ready at 5:00 that day. We arranged to have me pick it up at 7:30 the next morning since I had no advance notice of the car being ready. I arrived at 7:30 to pick my car up - did not get my car until 8:30. Apparently they were washing it that morning. Seems to me a "ready" status should really be "ready" and not have someone sit and wait for an hour, with no updates, and causing me to be an hour late for work. I also got an email from Chaz confirming I picked up my car today (6/6) when in fact I picked up my car on 6/****. So in summary, the work done on my car appears to have been done well - the communication/customer service areas could improve.
6/6/2017
Linda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly, knowledgeable staff. Work was done in the timeline they quoted and they kept me posted on the progress.
5/13/2017
Stanley S. VERIFIED CUSTOMER
Vehicle Make : Mazda
great job and finished before their estimate.
5/4/2017
Roger W. VERIFIED CUSTOMER
Vehicle Make : Honda
Jourdyn was extremely professional and did a great job throughout the entire repair process. I will definitely recommend Chaz Limited to anyone who asks.
4/8/2017
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chaz did an excellent job examining my car's damage from a collision. They returned it to me with extra care, and even went out of their way to fix an unrelated dent that had been inflicted in a previous hit and run. My car was returned clean and looking brand new with the paint and pinstriping perfectly matched. I also highly recommend their service team in the front office for their friendliness and phone calls to keep me informed.
3/28/2017
Leah M. VERIFIED CUSTOMER
Vehicle Make : Dodge
It took longer than originally stated, but I have my vehicle back and am happy with the results.
3/22/2017
Andrew T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite and prompt service with lots of communication
3/11/2017
Heather G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Customer service is top notch at the Old Seward Chaz. Our second time utilizing the services of this location. Awesome staff!
2/13/2017
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I liked getting updates on the progress of the repairs. My vehicle looks almost brand new! And I loved that you cleaned it inside and out. It looks better than when I bought it. Thank you!
1/4/2017
Curtis S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was surprised at how quickly you were able to repair my car. It looks newer than when I bought it. Fantastic professionalism and great work!
12/21/2016
Cameron B. VERIFIED CUSTOMER
Vehicle Make : GMC
Chaz Ltd on Old Seward will forever be my go-to shop for any automotive repairs. This is my second time going through Chaz for my insurance claims. The first time was with my 2006 Silverado LTZ which, at the time, was just learning how to paint. I had night-shaded my taillights but it came out more of a matte color rather than glossy. After I was in a hit and run accident to my rear bumper, Chaz not only repaired my bumper but even went the extra mile to sand, and re-paint my taillights to look 1000x better than what I had done. This was NOT part of the insurance claim. But they did it regardless without me even asking. After that experience I decided that was my shop from now on. They took amazing care of me the second time around also. The automatic text updates were super nice to get. Very friendly staff, and A experience overall. Thanks Chaz for keeping my trucks looking clean.
12/14/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jordan is amazing. She was awesome throughout this whole process.
11/24/2016
Brenda W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service. Job finished ahead of schedule. Detail on car was unexpected, lived it.
11/18/2016
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were completed without flaw, and the car came back way cleaner ghan it arrived. In addition, the staff at the front desk were very helpful coordinating the rental car from start to finish. Thanks for the great service!
10/25/2016
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Cameron and your front line staff there on Old Seward store are top notch! :))