Gas tank was not connected. Had to send service tech to my home in the dark. Over spray on the unaffected side. Tailgate lumpy. Can feel dent still. I cant just take. Off work from my government job annd not have my truck to have ur company correct this. Someone needs to call my husband.. ****-****-xxxx
11/13/2018
Loren B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kevin and Robert were both professional
And a pleasure to deal with...the work was exemplary
And was completed within the time and cost as quoted
I would recommend them to anyone that needed their services
10/12/2018
Stanley C. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great team Very professional. I would recommend them for any auto body repair
10/5/2018
A Budget. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job. Car looks like new. Will recommend Service King.
10/5/2018
Heather P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work, great communication and everyone was very welcoming and friendly.
10/2/2018
Adam B. VERIFIED CUSTOMER
Vehicle Make : Honda
So far the car drives like nothing ever happened. So far so good and at this point worth the wait!
9/25/2018
Herbert W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job
9/18/2018
Lena B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Thank you for your service.
9/15/2018
Geoffrey D. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck looks beautiful...outstanding job. It just took much longer than I anticipated.
9/14/2018
Maria G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Their service is excellent. We will definitely return next time
9/13/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, Robert was easy to talk to & explained the work process very well. Work was completed ahead of schedule & looks great!
9/1/2018
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Professional, courteous and expedient. Tom and Jackie were great. Repair looks like new.
8/31/2018
Nicholas F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You’re texting updates are very poor and much misinformation is sent
8/25/2018
Leonel G. VERIFIED CUSTOMER
Vehicle Make : Kia
Very courteous. I would take my vehicle there again.
8/8/2018
Patrick P. VERIFIED CUSTOMER
Vehicle Make : Tesla
The repairs on my Tesla Model S took the better part of two months to complete. I understand the challenge of obtaining parts from Tesla and was advised of the potential for extended repair times when my car was first brought to the repair shop. A delay in ordering the required parts of 10 days started this repair off on the wrong foot and certainly added additional time to this repair. As my insurance company only covered the first 30 days of rental car coverage this initial failure to evaluate the scope of work has resulted in a larger than expected rental car bill. The lack of regular communication only added to the frustration as my Service Advisor changed during this time as well. At the end of this job my final Advisor, Tom was more reponsive and able to finally complete the work.
The completed repairs have exceeded my initial expectations and look very good. I’m happy to say my Model S looks good as new.
Tom assured me that my request for partial reimbursement of my rental car charges equivalent to the first 10 days of charges has been requested. I hope this is true and look forward to hearing back regarding the reimbursement soon.
Thank you.
8/5/2018
Margaret G. VERIFIED CUSTOMER
Vehicle Make : Ford
They made the experience easy and were very professional dealing with my insurance company. The kept me informed.
8/4/2018
Linda A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job well done! Thank you & for Tom's great service!
8/4/2018
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy with the final result but had to go back twice before job was completed to my satisfaction. I will use the company again because they were very kind and willing to get the job done right.
7/24/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are happy that they kept on top of the insurance company to see that our car was restored to pre-accident condition.
7/10/2018
Ken M. VERIFIED CUSTOMER
Vehicle Make : Kia
We were supposed to pick up our vehicle one day but when the guy handling our claim went to check on van to bring it to me, upon his inspection he found something he didn't like so he came and explained to me he found a defect that he wasn't happy with and asked if I would mind if they kept the van one more day cause if he wasn't happy with it then he knew we wouldn't be happy we picked our van up the next day and I couldn't even tell it had been wrecked at all thanks service king staff.