The entire repair did not include proper communication and took twice as long as it should have for the small repair. Completely disappointed
6/28/2017
Gary S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Michelle was great and walked me though the entire process. took longer than I would have hoped for but the end result is very good and much appreciated. Gary
5/3/2017
Christine A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Notwithstanding the late resolution of billing issues with Liberty Mutual, the work so far appears satisfactory and acceptable. The delay was out of SB control, per spokesperson.
3/30/2017
Almer K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Michelle was just amazing through the whole process! She gave me constant updates and went out of her way to make sure I was happy. Definitely happy with all of the work and customer service! Thanks!
3/10/2017
Mark D. VERIFIED CUSTOMER
Vehicle Make : Buick
There was a mixup with insurance payments that didn't need to happen. Poor communication between the shop and Nationwide.
3/2/2017
Yinleng C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was done within the time schedule and your technician was helpful in giving answers to my questions. Reception was friendly and efficient.
Thanks for being there for my repair ????????????
11/1/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic service!!!
9/3/2016
Scott S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wasn't done on schedule. The text communication disagree with reality.
8/16/2016
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
7/15/2016
Luther N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Superior Body Shop and Nationwide Insurance Company have done a very good job in helping me go through my recent car repair.
Superior Body Shop provided a fair repair estimate and a good repair result.
Overall, I am completely satisfied.
Thank you.
Luther N
6/11/2016
Amesh P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks great. Feels good to have it back.
5/28/2016
Theresa R. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice work. Nice people. Great experience!
4/30/2016
Clifford P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
No imperfections on repair and completed on time
4/11/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Fantastic service...Steve was great...very responsive
3/30/2016
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work!
2/19/2016
Jonathan Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Paint on intended body work is imperfect. Suspected no quality control. Also still waiting for last part but must return. Inconvenient and unsatisfactory for car to be returned with missing part.
1/9/2016
James E. VERIFIED CUSTOMER
Vehicle Make : Porsche
There is an area on the repainted hood that is not right; I have informed Superior and will return in a few weeks to have it taken care of.
8/7/2015
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Lexus
excellent follow up and explanation of repairs and possible repairs; excellent status updates so that we could coordinate rental car return. we've been in 4 accidents and superior is the only body shop we recommend, great service team!