We have taken our cars to AD for years and were happy with body work performed. The car damage was clearly removed with some minor points. The layers of dust on the inside of my car was very disappointing. The car needed to be completely dusted on the inside upon pick up. This same feedback can be given for the past 3 repair jobs we've had at AD. Wax on the tire and back pumper was left on the car and needed to be removed. The rubbing compound used on the back pumper stained the plastic parts of the bumper. The stolen toll change from inside the car was disappointing and petty for the guy who chose to use it to buy himself a soda!
10/6/2016
Joyce H. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is a stressful business serving anxious customers but the autobody personnel are polite, helpful and efficient.
Thanks
Joyce H
9/17/2016
Kathryn S. VERIFIED CUSTOMER
Vehicle Make : Honda
You did not complete all repairs before returning the car to me. I had to wait another two days and make another trip to Autobody Dimensions to get the final repair taken care of.
9/10/2016
Mizanur K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everybody is friendly and cooperative.
9/7/2016
William P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything went as Tory stated, except the car was even ready a day earlier. Everything was great.
8/31/2016
Larry C. VERIFIED CUSTOMER
Vehicle Make : Honda
I felt like family. All work done on a timely basis
8/2/2016
Tejuollia T. VERIFIED CUSTOMER
Vehicle Make : Mazda
A special "THANK YOU" to Tory. I appreciate all he did to ensure I had a rental vehicle while my car was being repaired. He went above and beyond to make that happen! Thanks again for the GREAT customer service of Tory and Abdi!!
7/30/2016
Saodat B. VERIFIED CUSTOMER
Vehicle Make : Honda
The team at Autobody Dimensions was great from the moment I entered the office. I want to thank Tory especially for doing everything to provide a great service. I am a very happy customer. Thank you!
7/27/2016
Didier N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tory was great!
7/21/2016
George T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks, you guys did a great job.
7/7/2016
Susan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job good customer service
7/1/2016
Edward P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was extremely personable.
7/1/2016
Samir D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Very satisfied.
6/23/2016
Peter S. VERIFIED CUSTOMER
Vehicle Make : Honda
Your personnel and the emails that you sent me kept me abreast of the repair status of the car, plus the car looks great again!
THANK YOU!
6/15/2016
Paul D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tori (sp?) in Gaitherburg was one of the most conscientious people I have come across. I would recommend Autobody Dimensions for the service alone. Very nice people across the board but Tori went way above - A!
5/7/2016
Webster Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great folks to work with!
5/6/2016
Sean H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was spectacular. Every person I spoke to had a recent update on the progress of my repair.
4/26/2016
Virginia H. VERIFIED CUSTOMER
Vehicle Make : Ford
The service and workmanship is always superb. The staff is always courteous and helpful in meeting scheduling needs and changes, if need be. I never hesitate in recommending your shop to others. I also get my vehicles detailed at this establishment. V. D. Hamilton
4/22/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Mercury
You have great customer service. Your quotes are dead on accurate. And repair times are fair and on time.and the work is superb. Thanks for everything!
3/18/2016
Alexander K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great work on my car and excellent customer service by Tory! He was helpful and always called with updates and knew what he was talking about. Thank you!