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Real Reviews from VERIFIED CUSTOMERS
Joyce H. VERIFIED CUSTOMER
Vehicle Make : Lexus
You have a great team. Everyone was so helpful with a smile on their faces. Car looks like new. Thank you.
11/20/2013
Edson P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was excellent! Pablo took really good care of us and we really appreciate his excellent customer service. He kept is up to date with everything and even checked in with us after we got the car! Id definitely recommend people to go to Pablo.
11/1/2013
Peter C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Panlo was great and Deserves a raise and Promotion
10/31/2013
Santiago M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was 95% satisfied. I was very satisfied the length of time to repair only took five days. The workmanship appears to be very good and the paint matches very nicely. When I picked up my vehicle I noticed my windows and moon roof did not work. A technician was immediately called and it turned out to be a simple and quick fix. I was not happy there were black fingerprints on the interior rooftop, immediately above all four (4) doors. It appears somebody with greasy, black fingers placed their hand(s) on the interior rooftop, just above each of the four doors, for leverage to get in or out of my vehicle.
10/30/2013
Bene K. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for professional staff and quick repair. Car looks beautiful!
10/30/2013
Ann H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was courteous and friendly. My car looks great! Thank you.
10/25/2013
Shuang H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks.
10/20/2013
Pamela J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional, timely, courteous and communicative. Very pleased with service
10/18/2013
Vincent W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pablo was very communicative and I appreciated the e-mail updates
10/12/2013
Business S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pablo and crew did an excellent job. Thanks.
8/30/2013
James R. VERIFIED CUSTOMER
Vehicle Make : Scion
The new windshield molding is coming off & the rear view mirror fell off. Also, It took twice as long to repair due to the paint having to be done twice
8/15/2013
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great results,....
7/26/2013
Minerva A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at the front were not that friendly as the other staff that help us out outside.
6/6/2013
Salomon E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best survice!!
5/31/2013
Randy S. VERIFIED CUSTOMER
Vehicle Make : Scion
We worked with KC Toomey and although we hit a few snags he communicated with us through every step. They exceeded our expectations and the end result was admittingly emotional. Thank you for working with us with such sincerity and patience. This is why we love Toyota and the great people who represent it.
5/15/2013
Susan K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Yes it was well done. Thanks
5/3/2013
Leonard W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was pleasantly surprised at the complete experience from beginning to end. I appreciated the updates, the courtesy and above all I thought that KC Toomey was outstanding in every way. He was available by phone, he answered all my questions and in general helped to make what could have been a very unhappy and frustrating time for me into a very easy time. In short...he is a complete professional and deserves due credit.
2/21/2013
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Lexus
KC was communicative and patient with our concerns. He was knowledgeable about the insurance issues. I felt instantly better about having my car restored to its new condition.
2/21/2013
Margit P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the updates. Unexpected and fun. It's all good.......although as pleasant as it was I hope I don't see you again! Thanks for a job well done.
2/9/2013
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with Toyota Carlsbad is the same as always....EXCELLENT!!! Kirk did an amazing job at keeping me informed and answered any questions or concerns I had. Thank you sooooo much for a job well done!!! My little RAV is as good as new!! Sandra B
2/6/2013