Everyone was so pleasant and helpful. I think you tried to make the cost as good as you could. That was important. Thanks. Joyce
9/21/2019
MICHAEL F. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
I came away feeling that the people at Eldorado really care about their customers. The extra efforts you made show that, and that you take pride in your work. Nobody ever looks forward to needing a body shop. But, it has been a most pleasant experience (twice now) having my car repaired by you. Thank you.
9/20/2019
ANGEL C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you!
9/20/2019
Timothy S. VERIFIED CUSTOMER
Vehicle Make : LAND ROVER
This place rocks. They just did an amazing job repairing my Range Rover. They finished ahead of schedule and kept me informed every step of the way. I will enjoy working with them on all my future ouches.
9/20/2019
DINA F. VERIFIED CUSTOMER
Vehicle Make : FORD
Kept me informed along the way. Great job!
9/18/2019
DAVID G. VERIFIED CUSTOMER
Vehicle Make : BMW
Paul and the rest of the El Dorado team are the best! I wouldn’t go to any other auto body repair shop. USAA needs to designate El Dorado as one of their premier facilities.
9/14/2019
JENNIFER B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
From the first time walking in and being greeted with a smile, to constantly getting updates on the progress of the repairs, to when I picked up my car and having more than one person ready to assist was simply top notch customer service!
I appreciated that my car was polished up nicely and that the staff wanted to look it over with me to see if there were any concerns. The time they took to make sure I was satisfied only took a few extra minutes but made a huge difference.
Great job! I would gladly recommend El Dorado to others!
9/6/2019
DAVID A. VERIFIED CUSTOMER
Vehicle Make : FORD
Thank you Michael for a very easy process El Dorado Rocks! I will definitely refer you guys to my friends thanks.
8/31/2019
MICHAEL R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Not only was the car completed with repairs but the team made sure the car was very clean on the inside and out!
8/29/2019
PATTY A. VERIFIED CUSTOMER
Vehicle Make : HONDA
Our experience was great!! They have great customer service. Kept sending me messages with the progress of my car.
8/27/2019
MARIE SUZANNE. VERIFIED CUSTOMER
Vehicle Make : FORD
Extremely understanding and friendly service!
8/23/2019
FUK Y. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Very nice ppl.
8/17/2019
KEVIN M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Courteous, worked with insurance and delivered. I would work with them again.
8/15/2019
DEVIN R. VERIFIED CUSTOMER
Vehicle Make : AUDI
Excellent service... thank you!
8/14/2019
PATRICK R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You did an excellent job in stat using us on the repair progress each day. I appreciate your ability to dig into the repair and get it completed. The car looked great when we picked it up. I appreciate your bugging out the one fogged headlamp cover. Thank you for giving us a best price in repairing the rear bumper. Thanks again.
8/9/2019
ANDREW S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Excellent service. The staff is always professional and helpful to a fault.
I have nothing but respect and appreciation for their service.
7/24/2019
LISA I. VERIFIED CUSTOMER
Vehicle Make : FORD
I really appreciate all that you did. Having the text updates was great for keeping in the loop on how the progress was going. Thank you once again.
LISA I
7/24/2019
BARRY B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thanks for the excellent service.
7/23/2019
SARAH M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for being kind, welcoming and all around helpful with the process! You all are the best!
7/20/2019
AGNES P. VERIFIED CUSTOMER
Vehicle Make : HONDA
staff there is incredibly caring! Paul is awesome and all the other men who are so comforting and polite. The quality of work is fabulous! Would not trust anyone else.