Very progressional shop. Excellent communication the whole way of rom starr to finish.
12/21/2018
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Nissan
We are very satisfied. The updates were nice to receive.
11/10/2018
Benjamin F. VERIFIED CUSTOMER
Vehicle Make : Ford
Terry went the extra mile to rectify a minor issue on delivery. Outstanding customer service!
9/8/2018
Carol D. VERIFIED CUSTOMER
Vehicle Make : Ford
Larry was great!!!
Highly recommend
8/28/2018
Suzanne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Larry is a true professional - Very impressed!
8/8/2018
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Vwey helpful and friendly
7/12/2018
Hilary S. VERIFIED CUSTOMER
Vehicle Make : Audi
Your team was very professional and kind. They communicated well and my car looks fantastic. I also appreciate the cookies!
7/3/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Larry was fantastic! Perfect in communication, hospitality and knowledge
6/27/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Easy. Friendly. Quick. Worked with ins perfectly.
Highly recommend. Still love my Volvo!
5/5/2018
Steven A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They kept me informed but they kept saying it was on track to be done on Thurs. But then I was going to pick it up on Thurs & I called to check on my way there and they said it may not be done until Friday. They said they’d call me if it was ready on Thursday. Well it wasn’t ready until Friday. They should have texted early on Thursday saying it would most likely be an extra day.
4/17/2018
Colleen C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Perfect!
Thank you - and my car was so clean when I picked it up! Shiny inside and out!
1/6/2018
Vivek B. VERIFIED CUSTOMER
Vehicle Make : Acura
I will give it I 4 out of 5.
Some touch up work that was supposed to be done was not done and I had to wait once I was told car was ready to pick up. The spare tire was not put away properly. Again, I had to wait.
12/15/2017
Jill H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service. Clear explanations and timing of repair was right on.
10/20/2017
Livia L. VERIFIED CUSTOMER
Vehicle Make : Honda
A surprisingly pleasant experience. Staff is professional and courteous.
10/17/2017
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff was extremely friendly and informative. The text messages were helpful but not quite in sync with where things were at which the staff warned me about when I first dropped my vehicle off. Overall I'd recommend Platinum to friends. Car looks great, clean, etc. Cookies on the way out were a nice personal touch which my wife and daughter enjoyed.
8/4/2017
Heather S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the updates throughout the repair process. The staff at Platinum are extremely helpful and friendly. Another great experience with Platinum!! Thank you!!!!!
3/31/2017
Peter M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am overall satisfied, but the locked armrest was pulled up and now not functional